Belk is a department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. The store is described as very clean and well stocked with a nice layout. It offers something for everyone, from sportswear to beauty buys, with thousands of styles and must-shop sales on favorite designer brands. Customers can enjoy shopping with convenient in-store, online and in-app options. The staff receives mixed feedback. Many employees are noted as courteous, helpful, sweet, and exceptional, with specific expertise in areas like fragrances. They provide impeccable customer service, guiding shoppers and going above and beyond. However, there are also reports of too few staff available, leading to long lines and a lengthy checkout process. Some customers mention better pricing elsewhere and advise using the app due to a changed pricing structure. Overall, shoppers report finding good specially priced items and leaving pleased with their purchases, despite some operational frustrations.
