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December 2023 by Lisa Kean
I miss the table if Comfy sweatpants and Baby T's. But otherwise I'll probably forever wear their jeans.
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November 2023 by William Wilkerson
It had my husband's jeans that he likes in stock he was very happy and it was a great gift
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May 2023 by Cyndi Greer
My daughter loves their clothes. The weekend crew usually has strong customer service skills and communicates with you in a friendly upbeat manner.
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December 2022 by Nikki M.
I will never shop at this location again. There were four sales associates working and only one person was running the register. The other three sales associates were working the floor and could clearly see a line of people forming at checkout but no one opened a second register. Also, employee working the register was completely rude.
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October 2022 by Ally Hatake
starting this by saying I tried to leave a survey from the bottom of receipt but website wasn’t active. My experience was very unprofessional and unexceptionable. I need to buy some good jeans for work, I struggle with body issues so this task is something I struggle with. I tried to ask a employee a question, response was quick and rude like I was bothering her. I tried my jeans on and made my way to the cashier who made me completely uncomfortable and upset. I asked her some questions about a sale and she didn’t explain anything to me and refused to let me have my Jeans back so I could go back to the rack and decide if I wanted them compared to other pairs. When I was ready I came back up to the register and other rudely told me I was standing in the wrong spot in line and I could cause problems. Made it to the cashier who already had another girl putting away the jeans I picked out. Again upset. I wanted buy my jeans a just leave a at this point, cashier gave me a really hard time because I didn’t want to give email or phone number after all the occurrences at this point. I just wanted to buy some nice jeans and instead i cried because of her how I was treated at this store. I ask the staff to be more aware of what individuals are going through mentally and treat them with kindness. No one is forcing to work a job you don’t like.
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September 2022 by Angela Hawkins
Loved the selection in smaller sizes but was disappointed to hear the larger new curvy sizes were removed from in store to online shopping only. I like to try my clothes on before wearing! But overall a great store.
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December 2021 by Alisia Garcia
The young lady with brown hair who tries to act in charge is not helpful at all. I made an online order and received it FILTHY dusty. I had walked out the store after picking it up and then opened the bag and saw It was gross. I turned around back in and showed a blonde young lady at the door an she was very kind and apologized. She told the lady in charge and they told me to wait my turn. Very rude. She didn’t care at all. Do not recommend the staff at this store.
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October 2021 by Chad Keck
I was in the store today and had the best experience with Sydney! She was so helpful and friendly!
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September 2021 by Kimberly Edwards
Mall closes at 9pm, but they close at 7pm. Why?Thursday night, specifically went for boot cut jeans. Because they were closed, Old Navy got our purchase — $34.99.
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May 2021 by Aaron Betts
Went to the store today for a few new tees and none of the 4 employees asked if I needed help, greeted me or even acknowledged I was there—I was the only one in the store.
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March 2021 by Kiersten Summers
Very rude manager ?. I went in to return a pair of jeans because they were too short for me and I didn’t have the receipt or the tags, but I called the day before and they said as long as I have the card I used to pay and I didn’t wear or wash them(which i did not) then I could return them.Well when I got to the store they told me they couldn’t take them and that’d I have to call customer service for a code. I did that and went back and explained everything and from the very beginning the manger, Virginia, was very rude. She wasn’t trying to be helpful and wasn’t trying to do what she could. She was very snarky and told me I had definitely worn the jeans. WHICH I DID NOT. i tried them on, but I told them that and they said it was fine. Definitely do not recommend this AE. ??
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October 2020 by 0llie oil
I have been looking for months to find jeans jeans to fit my body . Yesterday I went to American Eagle Outfitters. I hit the jackpot. What is better is the young woman that helped me, Bailey, was SO friendly and helpful. These days, right or wrong, I feel judged by young people helping me find clothes fitting my shape. Bailey was friendly and was sincere in wanting to help. I will be a repeat shopper.
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June 2020 by Teresa Coker
Amazing store and amazing employees!
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March 2020 by Brendon Poling
I really like the store. Everybody is nice, the inside is nice, and I like all of their clothes. The downside is that they are slightly expensive, but that is expected.
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February 2020 by Ava-Marie McGarity
Amazing customer service with super friendly staff and high-quality clothes!