8AM - 1PM 1:30 - 8PM
80 Westlake Rd, Hardy“The robot voice you talk to to refill a prescription is worse than useless. 10 minutes trying to get a refill on something thats out with refills remaining and all it does is tell me my one month prescription was picked up a month ago after asking me what refill I wanted refill. 3 times over. The staff in the store is awesome though”
“I had to use my ECB before they expired on that day. I found some reduced Valentine things and I had $2.00 left to spend. I couldn’t find anything so the friendly cashier helped me and found the perfect item for a little over $2.00. She took the time to help me and chat for a few minutes. Loved the trip there and the cashier made my experience even better!!!”
“Kroger Pharmacy 27 August 2024
During a visit to Smith Mountain Lake, I inadvertently left my proscriptions at home. I didn’t notice it until that evening at 6 PM, and of course, I panicked.
The Pharmacist at the Kroger store in Hardy, Va. at 80 Westlake Road (unfortunately I didn’t get his name) went out of his way and called the Pharmacy in Northern Virginia to help me resolve this problem. By 7:30 that evening, I had my proscriptions and on my way.
The reason for this note is that the Pharmacist was extremely kind, helpful, and went out of his way to help me resolve this most distressful situation.
I am 77 years old and need to take my prescribed drugs. The Pharmacist could see that I was a little distressed and at the same time understood the full gravity of my predicament. He calmed me down in a very professional way and manner. He then took complete charge of the situation and resolved the matter in an exceedingly proficient manner.
I wished that I had gotten his name, but he was a true professional in every regard and I cannot say enough on how he handled this situation. To me, he was a “Knight in Shining Armor” during a very stressful moment... Thank You kind Sir!”