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“Logan Quinn was an absolute sweetheart to me and my husband. His sales experience really showed, and he was such a doll to talk to. Definitely will come back to him for any other electronic purchases! :)”
“Andrew is such a great customer service oriented individual. The company he works for hopefully recognizes the level repeat buyers that will come back because of his patience, respect and simple friendlessness. Do not go to the corporate store at valley view. Give Towers your business because that's where they actually care. Stay awesome Andrew!!”
“I had a great experience at the Verizon in Vinton. Those guys are great. They will always be my go to when I have questions and when I'm ready for a new phone. I recommend!!”
“Wonderful customer service today from Jesse and Matt. Couldn't have asked for better in handling the difficulties encountered today. @Wireless Zone. Thank you again.”
“First of all, they were open on Sunday! So that was a huge help because that’s when my issue began. They fixed my phone in five minutes and it was reasonably priced. You can’t beat that! And they were honest.”
“The associate Justin was very helpful and friendly when the associates at the Vinton store were not. Give him a raise, I would have switched my provider over if it were not for him and his great customer service.”
“I came there with my kiddo and immediately when we walked in the two men working were extremely helpful. I can’t remember their name but younger boys. Was patient, kind, super helpful and on top of things. They made jokes and conversation with my daughter and had an overall great experience.”
10AM - 7PM
915 Hardy Rd Ste 977, Vinton
Mobile Phones
“Lauren Asberry is an excellent professional. She is very knowledgeable in all areas of phone service. She is always smiling and very positive in her manner. I will recommend the Vinton store to all my friends because of her and her alone!”
10AM - 7PM
511 Hardy Rd, Vinton
Mobile Phones
“I have been with Boost mobile for about 4 years now. I like the place and the service. I have really no issues with Boost. They let me each year to get a new phone and make payments. This time I just bought my Samsung galaxy A13 5G. I told her I would get my there if they could beet the price I found online. I new what phone I wanted. They had it in stocks. I told what she had to beet and she did by $50.00. I liked that. I also got some free accessories . I had a pleasant experience with the associate she was able to help me with no problems about anything to activate my phone. I get the low data on my phone. So I can have a cheap bill. The service is hassle free. No issues with drop calls no problem with using the phone and internet. Smooth sailing. So that is why I would recommend the Boost store in Vinton VA.”
“This store saved me from having to move my service to another company. After visiting another location I am surprised that one hasn't run off many customers. They were too busy on the phone, and never even brought up my account on the computer. Kept talking on her ear buds on the phone and told me I only had 1 option for my upgrade. She Did not want to help at all. Total disrespect. The 9th Street store..this store was a total opposite. Very nice, helpful, and did more than the bare minimum. Went out of his way for me. The first thing he did was pull up my account btw. Showed me many options as well and was very honest. If you are wanting to go to Metro PCS ( I can't get a better plan for 2 of us) do not go anywhere but this location on 9th Street SE.”
“I have been a loyal customer for boost since 2021. For the most part they have helped me enough to give them five stars. However the boost mobile right across from the Ice Cream shop, the manager there, Junior has one of the biggest hearts I have ever met, thank you Junior for your amazing customer service, and the big heart you have. I will be continue coming to this boost as long as I can.”
“Ok…let me just say if you need to find a cell phone service to switch to where you will def get your moneys worth along with excellent service face to face if you visit the store this is THE place to go! Last night we visited the store just to really ask a question about an apple watch and possibly buy a cover/band for it. We were greeted by Julianna and Jordan and were there til closing and actually a little after closing time as well. Mostly because we had so many questions and just had great conversation with them both. This duo not only answered each and every question we had, but they truly went ABOVE and BEYOND!! I will go out of my way to leave a good review. They were truly THE BEST and I wanted to make sure to actually leave this review to let others know as well. We are LONG TIME Verizon customers who just switched and came to T-Mobile almost a year ago and could not be happier with everything! We were paying nearly the same exact price but didn't get near the stuff we get here. We truly do feel valued as customers! In 11 months we have never had one issue to have to call to speak with customer service but we did need to call once just for rebate purposes just for info and were met with the same professional and courteous service we have gotten with each interaction! I know this review is too long but if you are debating switching companies and are unsure PLEASE just make the drive and go speak with this store! You will not find anywhere else that will educate, and take the time to actually honestly answer your questions. I really hope management reviews these reviews and can monetarily compensate these two for a job very well done! Excellent job again Julianna and Jordan! You made our whole day yesterday! TYSM!!”
“It was easy to work with them. Not the easiest location to get out luckily there is a road with a light next to it. Update: brought my friend there because of the two free phones, then added covers and a great plan. Quan worked with us and did a great job. If you go ask for him.”
“I had a terrific experience purchasing at this specific store because the employee was really helpful, I received fantastic promos, and I spent less money and left with a nice phone.”
“Adam was very helpful. We walked in and let him know we were just getting out hands on some phones to see what they were all about before ordering them. He still came over to tell us all about them and show us all the differences. Would love to have purchased from him but corporate won't allow the store to offer the same deals they can I guess. We will definitely go back for all our accessories and hopefully new devices in the future”
“There is always one guy in here that really takes care of his customers. Have not been disappointed in the service. Cricket itself sometimes feels subpart but overall satisfied for the price you pay.”
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“After overpaying at Verizon for years we switched to T-Mobile. They have great promotions, service and plans. Quentin at the West Lake store was very friendly and knowledgeable which made the process easy. I would give them 20 stars if I could. Thanks Quentin! ?”