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“I've always been very fond of the owner of this place. He's very knowledgeable and intelligent and seems to really enjoy what he does. He's never been rude or has had a bad demeanor. I usually stop in to sale scrap gold that I come across from working on abandoned buildings and he's always gave me a better deal than anyone else in the valley. My girlfriend needed her earring repaired and charged her next to nothing for it and had it done a lot faster than we thought it would take. His wife is a lovely lady as well. Very easy to talk to and deal with. Thank you both for the professional attitude and the genuine vibes you put off.”
“Hands down best customer service! I’ve never had to go to a Pawn Shop but I definitely picked the right one! They were so helpful and courteous and got me in and out! Will definitely recommend! 10/10”
“I got my order in and paid right before this crazy pandemic happened. But I can say this, the business always replied to my texts, calls and emails. It’s been a long wait but I was more than happy with the quality and end result of my grill! I highly recommend Fiyah Gold Grillz for anyone looking for REAL gold and a REAL Fiyah look! Stay up everyone.”
“These ladies make me feel right at home! Such a wonderful store with unique and one of a kind pieces, there is truly something for everyone here! I have been a regular here for around a year and everytime the staff treats me with their full attention and kindness! Great place to get styled for an event or everyday life?”
“What a gem. And great atmosphere inside. Very unique merchandise. I am looking forward getting back to Roanoke also because of this store.
I want to try out their clothes too. We were in hiking clothes and didn't feel like trying the beautiful dresses they had there.”
“Lots of very cool stuff that I haven’t seen anywhere else. I ended up buying several things. I deducted one star because it was so incredibly dark in there that I had to use my phone’s flashlight to look at some of the booths. But other than that it’s definitely worth a visit!”
“Rick is the BEST. Wouldn’t go to ANYONE else with my expensive pieces. He is the most knowledgeable in the business. I have been taking my pieces to Rick for the past 15 years and refuse to go see anyone else. If you’re looking for top notch service in Roanoke look no further, Rick is your guy.”
“Only place you can walk into and get treated like family and friend services are great can't ask for any better keep up the friendly and professional services staff I would recommend you go there”
“This is a awesome store, I have been going there for years. The owner is incredibly knowledgeable and super friendly. I love the inventory she has in stock and enjoy always browsing what's new. This store has been downtown for years and I hope it stays longer.”
“I have been with this shop since year 2000, if not longer. It is and has been the ONLY place I have ever Pawned at and will ONLY be the place I continue to pawn at. These guys have earned my trust and I have nothing but respect & loyalty for them . Friendly, like family, easy to work with, trustworthy, understanding, and my favorite people by far. The best of the best - always”
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“Jo & Co at Westlake is EVERYTHING! I have so much fun every time I go in. They have done everything from custom design and creating my engagement ring to repurposing my nanny’s jewelry - there’s nothing they can’t do. Sierra, Trey, Jo, all of the staff are fun and amazing. They will not disappoint!”