The New Banister Chrysler Dodge Jeep RAM Service Center
Auto Repair,
Auto PartsHours:
4116 W Mercury Blvd, Hampton VA 23666 Hours
About The New Banister Chrysler Dodge Jeep RAM Service Center
The New Banister Chrysler Dodge Jeep RAM Service Center provides automotive sales and service. Customers report positive experiences with the service and collision repair departments. Reviews highlight extremely satisfied clients who received free, helpful service for minor issues and efficient, same-day diagnostics and repairs for major problems, contrasting it favorably with longer waits elsewhere. The staff is noted for being helpful, caring, and working clearly with clients, with specific praise for the sweet front desk lady and cool, accommodating technicians in the collision center. While one customer had a negative experience with the financial department during a sales process, another walked out with their dream car after receiving amazing and understanding service. The collision center is commended for perfect paint matching and completing work faster than expected, despite some communication delays over the phone. Overall, the business earns high praise for meaning what it says and delivering great service.
Most Recent Reviews
April 2024
Brought my car in because I had misplaced the lug nut key. They took the lock off and put a new lug nut on free of charge! Extremely satisfied with their service and hospitality.
September 2023
Julliana helped us find the right fit after our first pick didn’t work out. We loved how was helpful and caring she was the whole time!
July 2023
I went to winners circle and explained in the door I have no credit! Merrick was my salesman he provided excellent service. Unfortunately the next step in the process did not go as well. Working with financial person was not a good experience. I ended up going elsewhere.
More Comments(48)
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- Hampton, Virginia