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February 2024 by thomas biers
The bank is very beautiful and clean inside, well staffed, and everybody is very pleasant and professional. Mary, who is extremely personable, bright, and informative, helped me select a checking account which best reflects my personal financial needs and desires. I'm well satisfied with my decision to bank here.
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October 2023 by Scott Hiatt
They were helpful and friendly. They are now charging for a service we used to get for free, which was annoying, but it wasn't that location's fault
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September 2023 by Nellie
Extremely unprofessional and rude. The BANK MANAGER was not accommodating. I came into the branch on a Saturday morning about 3 weeks ago, no appointment. While at the branch I spoke a representative, she walked me through the process of scheduling an appointment. I was very clear in the business that I needed to handle. Two transactions. I followed the prompts, made an appointment and left a note explaining the two transactions needed. Today I get call from branch manager stating they have been trying to contact me since August 23rd to tell me I needed to reschedule/cancel. Due to my profession, I am not able to have my phone. But since August 23rd they had enough time to figure out scheduling to be able to accommodate the customers. She was not able to accommodate me because they had an 11am. They close at 12. I personally feel as though I have followed the rules and been accommodating to the company. I don’t live in the area anymore and specifically scheduled this appointment when I was in town because we needed two signatures. So I have to come back when solution from the start was to schedule two appointments.The kicker for me was during the call the BM was rude and snarky. Using statements like “that’s perfectly fine” , “I need to reschedule”, “we close at 12”all with a very snarky tone. I hate that this was the representation for WF today. I’ve been banking with this company for years and today I was met extremely rude and lack luster customer service from executive management. I made not that was calling corporate then she wanted to back track. No ma’am. Do better the first time.
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September 2023 by Rhonda Kestin
Great group of folks, and VERY helpful!
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July 2023 by Heavenly Angel
Overall total satisfaction with Marketplace locality. So grateful to find a bank with great leadership of the Bank Management Ms. Hamiel. Professional, ethical, and down home. Truly one of the best managed banks in town. Went above with calls and finding participating locations for my schedule and needs and so much more, Impeccable service. God bless us all.
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July 2023 by Nicole Manning
Overall total satisfaction with Marketplace locality. So grateful to find a bank with great leadership of the Bank Management Ms. Hamiel. Professional, ethical, and down home. Truly one of the best managed banks in town. Went above with calls and finding participating locations for my schedule and needs and so much more, Impeccable service. God bless us all.
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July 2023 by John Corley1964
Nice to deal with the machine out front.
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April 2023 by Danyal Pettee
Nothing to say if something becomes relevant I'll update
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February 2022 by Alan Bourne
Okay branch
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January 2022 by Storm Green
The staff there is always nice and helpful i love this branch
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November 2021 by Emrald Jern
I have been going to wellsfargo since I was 12 years old. After today I might go to another bank. My husband and I had an appointment at this branch, which is not our usual branch to set up a new account. We were 15 minutes early and not a single banker was there so we left for gas. We come back and unfortunately we're 10 minutes late. Our banker for our appointment is helping another guest so we wait which is fine. She comes up and tells us that she's helping another guest and we can come back at 330 which is N hour and a half layer or come back another day. She tells me we'd be here about an hour setting everything up. So we left because quite frankly I don't understand how you have us booked for an hour long appointment and after 7 minutes you suddenly don't have time for us. We came to this branch for this specific banker and she wasted an hour travel Time and gas. Waste of my time. Honestly we're never coming here again and we might stop with wellsfargo altogether if this is how they treat out time and money.
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November 2020 by Ann Grant
Customer service excellent at the power point branch. Exceptional service from branch manager and Donovan the best customer service ever
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November 2020 by Meeka Elijah
Wonderful wonderful fast service! Excellent customer service! Met all my needs thank you so much! You can tell when someone really loves their place of employment! Wells Fargo is where is at in all good ways!!keep up the fantastic work everyone!
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December 2019 by Yan c
The lady in the front was more helpful than anybody else.
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November 2019 by Rebecca Harbin
Typically a helpful location however I've had several encounters with rude tellers an staff who've completely lied an been unhelpful. Like my visit yesterday where the teller was rude to my teen son an myself as well as staff who wouldnt print out a direct deposit form despite my being the adult an parent on the minor/teen account. An this was despite my staying polite after the rude teller an having to hear how the staff member didnt like odd names which was rather unprofessional
