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February 2024 by Liz W.
This Walgreens has been beyond frustrating to deal with. I had my RX transferred here thinking it would be an easier pickup experience since it's closer in VA than my prior pharmacy.Picked up the first month's RX just fine, then all of a sudden I start getting calls and texts from a branch in Tampa, FL saying my RX is ready the following month. I called in and was told it was an "error" and they filled the RX the very next day. Next month the exact same thing happens and my RX is filled in FL instead of my designated "home store". I called in again and this time each person I spoke to wanted to act like they had no idea what I was talking about, told me the only record they have is from Feb, and said the action must have been done on the customer's end. Ultimately was given the old line of "call the 1-800-Walgreens". Both Casanna and the store manager Andrea are extremely combative and actually ended up trying to flip it back on me--the customer. Unbelievable given the fact that they mysteriously don't have records and can't explain how an RX can be filled in an entirely different state. DO BETTER!!!
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January 2024 by Ellie
The woman at the pharmacy with the long blonde ponytail is always so nice! I've never had any issues picking up prescriptions and love that they have a drive-through. I've gotten multiple vaccinations at this location, and it's always been quick and easy.
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July 2023 by christopher setzer
I entered the store to get some body wash which was locked so I asked one of the assistants and she said she can't open it. She had to get a manager. Well, Lex is very rude! She started walking away without even explaining. I have to put it at the counter! I think Walgreens needs to retrain this manager how to be polite and engaging.
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April 2023 by Pearl O.
I like this Walgreens. They are very helpful every time I go there. The pharmacy staff is great! They make sure that all my prescriptions are filled in a timely manner and that all my discounts are applied. I rarely have a long wait in the drive thru or inside the store.
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November 2022 by Melissa Smeeton
Only because zero isn’t an option. I have to go to Walgreens, because they are the only place that takes my insurance. Every time I have to pick up a prescription, they have a sop story to tell about why they can’t do their job. They have ONE job! Fill a damn prescription. And they can’t even competently do that ONE JOB!
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July 2022 by Kenny W.
I just heard that Walgreens can refuse to sell customers contraceptives, pill, etc based on religious beliefs. What's next? Refusing to serve minorities, Muslims, LGBTQs, Atheists or anyone else who isn't a white heterosexual conservative Christian? You can be sure that I will NEVER EVER shop at Walgreens again and I will encourage everyone else to do the same thing. Shame on you!
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July 2022 by 1AG & AG2
This Walgreens sell expired food and drinks
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April 2022 by tammie
I hate the fact that this Pharmacy closes At 6P.m.It's not fair to those of us who work and don't get off until after 6 during the week And then they're closed on the weekend. You need to extend the hours of this Pharmacy. Other then that the Associates at this store are great. Only reason for one star is because of the pharmacy hours.
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January 2022 by ericka johannes
This pharmacy was decent. Now, this place is horrible. I had a prescription put in 4 hours ago. I called to check the status they said one of two medicine ready and the other yeo will be ready I’m 20 minutes. She verified my number. Nothing. I called back and someone answered and hung up.
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December 2021 by Robert Sands
Mistakingly went to the store for a walk-in vaccination, based on information we saw on-line. Manager was curt and off-putting, and cut us off by getting on her terminal rather than dealing with us once she let us know we were wrong...the store was empty. We live around the corner and will never use this store again.
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November 2021 by Nicole
I called to make a vaccine appointment and the person on the phone said we had to make the appointment online and would not speak to us. So I went online and made an appointment for 1:30pm. I arrived at 1:20 pm and was very rudely told that no one would be available for at least an hour, despite the fact that I made an appointment. It is now 2:25pm and I am still waiting. My husband just asked how much longer it would be about 10 minutes ago and we heard a person in the back say, “well I guess I have to give them their shots, don’t I?” Still waiting…
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November 2021 by John Kochanowski
Just back from my 10:00am "appointment" (aka fiasco).Made appointment approx 2 weeks prior for a shingles shot. Received confirmations and reminders via text which was awesome. Filled out forms online 40 minutes prior to arrival. Showed up 15 minutes early.Upon arrival I was told I wasn't in the "system". After showing them my text reminders and confirmation# from Walgreens with their store location I was told they would try to "squeeze me in"... despite having an appointment. huh?The young clerk, while not what I would call rude, surprisingly started taking an accusatory posture as if I had done something wrong and was making it known that she was going out of her way to process and squeeze me in. Another clerk whispered to her (right in front of me) whether I was in the right store when she saw the clerk acting as though she was struggling to deal with the situation. I'm too easy going and way too polite as I simply answered any questions figuring things would move along.After more time she started pulling out forms for me to fill out. I told her I had already filled out those exact forms online. After another 5 minutes she came back to tell me I would have to fill out the forms "since it had been so long since I had scheduled the appointment... which she did not see in the system. I let her know that I just filled out the forms about 40 minutes before arrival.She then started talking about the COVID shot. Confused as hell, I say "covid shot? I'm in the system for a shingles shot." Her response was "oh. okay."After another 5 minutes or so she came back and said my Cigna insurance wouldn't cover the shot and I would have to pay and/or call ExpressScripts. (My head voice is like "am I being pranked?")At that point I was done... I told the clerk never mind. This just isn't working out, I'm cancelling the whole thing.Then my wife showed up (who was browsing the store waiting for this shot to be administered). I had to explain to her what was happening. Of course my explanation isn't making any sense... so she has to have the clerk explain the situation all over again... which makes no sense. The whole time they are talking I'm trying to explain to both that they just need to stop worrying about it. There's no way anyone is sticking me with anything at this point.... no matter what conclusion you ladies come to!After another few minutes of the wife trying to "fix" this I'm telling everyone I've lost all confidence in this entire process and that I'm going to a place that has a system that works.Finally, there is silence and I say, do you need anything else so this can come to an end? Her remarks were... "nope". I said, "this did not go well at all" and started to walk away. As I turned to walk away I saw the eye roll as I heard a curt... "okay"... as if there were no problem on their end.It was the first and last time I will ever try to use a pharmacy for medical/health services.Once home, I called my primary doctor's office to set up an appointment to get a shingles and flu shot. Their "system was down" and I was told to call back next week.God help me. :(
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October 2021 by Marguerite Becker Bellavance
received our Covid boosters. nice people, pleasant experience. also picked up masks and our allergy medicine.
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August 2021 by Keef Lewis
Got COVID shot in less then 30 mins great service
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August 2021 by Steven Spruill
went there to get shots . the staff was great. they were helpful plenty of staff. A shout out goes to Earnest , in the pharmacy. he was friendly, helpful , kind and treated me like family. . the store is also very clean. never had a problem GREAT, GREAT, GREAT people.
