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September 2024 by Sharon Donato
Visited twice, both experiences very disappointing. Poor signage for new customers, one dept doesn't know what the other does or says. Just lousy experience for me.
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September 2024 by Rene Riley
Not happy with the time it took to do a state inspection. We had a 730 appointment but it was noon before they were finished. We would have dropped it off but last time it wasn’t ready, we picked it up without the job completed (with an appointment) after the third day. Wondering what the point is to having an appointment??
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September 2024 by Jospeh Farrell
Don't get your maintenance done here unless you have endless free time and love either waiting hours on a shuttle or hanging out with strangers in a lobby. 2nd time this has happened on what should be a 12 minute oil change.
I show up at my appointment time, but they don't care enough to keep their schedule manageable it seems.
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September 2024 by Nick Otzelberger
Everyone at Hyundai of Hampton was very personable and eager to make our experience the best possible. Everyone from Bill Upton, Chris, Pam, and everyone we encountered were very attentive, friendly, treated us like family, and truly made this a wonderful experience. I wouldn't go anywhere else for my cars!
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September 2024 by Victoria Otzelberger
Bill Upton was extremely friendly, attentive, and personable. He took care to offer food and drinks while we were in the process of buying a car and he made us feel right at home. The whole process was very smooth, and Pam was very sweet in accommodating our time constraints.
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September 2024 by Matthew Otzelberger
I recently got a car from here, and everyone was nice. Bill Upton was very helpful.
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August 2024 by Linda Williams
Always exceptional service!!! Friendly and courtesy
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August 2024 by Gary Grove
Fast and professional
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August 2024 by Donna Mortensen
Awesome service person Valencia. She is always very helpful.
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August 2024 by Chris Stay
Very friendly, knowledgeable and highly professional. Waiting area very clean and organized with snacks water and coffee while you wait for your vehicle.
All staff members are manerly. Deserved 5 STARS.
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August 2024 by Cathy Spain-Smith
Hampton Hyundai always does an amazing job!
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August 2024 by Susan Bravo
Always pleased with the excellent customer service of Matt Horton, Service Advisor.
I know my car is in good hands each time I leave my car with him for regular vehicle maintenance.
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August 2024 by Tyrone Pilgrim
Amazing staff, accommodating and professional. Always get it right the first time.
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August 2024 by Wilbur Bivins
I was pleased with service, was expecting to not have use of car 4 2 days, yet got it back same day!! Thank you for servicing my vehicle.
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August 2024 by K Golden
I wasn’t clear in my communication, but that was okay. They took good care of me and figured out what was going on with my vehicle. They kept me informed of the status and even pivoted when I had a time constraint appear out of no where. I also need to mention that my experience began when I called the dealership. The admin lady who answered the phone was above and beyond stellar. I wish I could remember her name to call her out she is a true asset to you dealership.
