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December 2023 by Carlie Darrow
I cannot say enough good things about the S Armistead St Tire Choice location. Michelle at the front is knowledgeable, extremely helpful and efficient. The technician was professional, thorough and efficient. This is the only location that I will use for servicing my vehicle. Extremely satisfied.
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December 2023 by Chasia
We were on a 30 hr road trip to see Goose at the Coliseum and we were having some severe tire issues. We drove over a piece of glass and my tire lost pressure (one day after we had bought all 4 new tires ??♀️?) We were so lucky to find Tire Choice. They took us in immediately with no wait and fixed my tire within the hour for only $25!!! It works great now even almost 1000 miles later! ???
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December 2023 by RJR As listed
Arrived for appt only to discover there was no one on duty to operate the computer sys or do the scheduled repairs. Waited 30 mins (still no staff)...went to Jiffy Lube for the service.
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November 2023 by Irving Ethridge
Old mechanic messed up something in my car and current mechanics have zero knowledge about anything under the hood.
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November 2023 by Rick Lodwick
I was in Hampton to trailer our boat for winterization and discovered a leaking valve on one of the tires. I stopped in and they were able to replace the valve within 30 minutes of me arriving. Great experience. I really appreciated the support and service.
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October 2023 by Sis Janel
I always have a great experience here... The waiting area is very clean and inviting... Michelle makes you feel like family! ?? The mechanics here are very knowledgeable and fair. James is a cool dude. ?? ? ??Thank you Dré for all your hard work!
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September 2023 by Amira Aduma
I called to ask a question about the services I received and the manager, Michelle was very rude. I asked her a question, she didn’t even answer it, I tried to clarify, she kept cutting me off every time I tried to talk, and when I called her out on it she hung up on me.
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August 2023 by Chiekh Samb
Horrible customer service I came in today to get an oil change and to get my tire replaced and the lady that is working the front desk on 7/25 at 12:00, had a horrible attitude. I come to this tire choice from time to time and never had an issue. Today I come in and she was so unwelcoming I had to say “Hi how are you doing a few times until she looked up at me and barely spoke. She was acting like she did not want my business. I will no longer be coming to this tire shop and the sad part about this is I live in this community to be getting treated like this. I’d rather drive and make the long trip to the dealership, then to give you my business again.
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August 2023 by LaTisha Edwards
I ran over a huge bolt. As I kept driving it came out but I could hear the air seeping out of my tire. I pulled into Tire Choice. Amanda was friendly and very helpful. The team put my spare tire on for me and make sure I was good to go.
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August 2023 by Tuesday Payne
Very friendly, clean inside with quick assessment of the issue with my vehicle. Enough technicians working
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August 2023 by Shaniya Hines
The staff was great no problem with them at all. It was just expensive for nail in tire
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July 2023 by Ron P.
I took my car in for service at the Tire Choice#1054 1980 Cunningham Dr. 23666 for an oil change. The service manager that waited on me Amanda Jackson was very rude to me when i arrived at my appointed time. When I acquired about any specials she replied she didn't think so or she didn't know of any. she was not welcoming at all for her to be the manager. Once service was completed I did not received a phone call informing that my car was ready. I had to call the store myself and inquire if my car was ready. Once I got to the store to pick up my car it was parked in the back of the store, and she didn't even tell me it was back there, nor did she thank me for coming in allowing them to serve me. Instead of one of the service people bringing my car around to the front of the store I had to walk around to the back of the store to get my own car!! This is not good customer service at all, after today I will never come to this store again!!!! I will go where I can get great service for my money.
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July 2023 by Kay J
Having no a/c is absolutely absurd in an auto body shop! The manager was extremely nice and accommodating but you can tell she is sick and doing the best she can to service us customers, but the makeshift fans are not acceptable! If it was not for her and the tech that serviced my vehicle, you’d get ZERO stars!!
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June 2023 by Haley Morgan
Great service, friendly staff, very helpful! My car broke down on the way to VA beach and they were the only shop open past 5pm. I needed the car fixed by Monday in order to head home and they communicated with me every day until then while updating me on what was wrong/needed. They found, ordered, and replaced what I needed just in time to head home Monday! Thank you!!
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June 2023 by Danielle (Ellie)
This location (2 Armistead) does NOT do state inspections. The website will allow you to make an appointment, but it's not accurate, and the team can't get it fixed.I showed up at 8, and the tech wasn't there yet, which was fine since they didn't do inspections anyway. The person at the desk was helpful and tried to assist me with finding somewhere else to go get it done, which I appreciated.
