SpringHill Suites Hampton offers a mixed experience for guests. Some visitors have reported issues such as difficulty finding the hotel, inadequate room amenities, and outdated decor, including torn cushions in the lobby and rusted fixtures. Common complaints include malfunctioning TVs, broken air conditioning, and poor WiFi connectivity. Despite these problems, many guests find the rooms clean and comfortable. The hotel provides a complimentary breakfast that receives positive feedback, featuring a variety of options like eggs, waffles, and fruit. The surrounding area is noted for its abundance of dining options, which guests appreciate. While some guests have had positive experiences, highlighting friendly staff and decent accommodations, others express disappointment, particularly regarding maintenance issues and billing problems. Overall, SpringHill Suites Hampton is seen as ready for a revamp but remains a convenient option for travelers, especially those who prioritize location and breakfast.
My GPS had trouble finding the hotel so be watchful. Tv in the room did not work, lighting at the vanity was inadequate and made it hard to see to shave. Sink had a big crack in it.
September 2024
One night of sleep in a super soft bed, not my preference, waking up to a hot meal with eggs that actually taste like eggs and not a powdered concoction. No AC in the lounge where you ate your food...
August 2024
I stay here several times per year. Service is 1st class, cost is just right, rooms remind me of rent a wreck. They function, but upkeep is secondary. 2 out of 3 aren't bad. Will stay again.