Rite Aid on Kecoughtan is a highly regarded neighborhood pharmacy known for its friendly staff and convenient services. Customers appreciate that prescriptions are filled quickly, and the associates are professional, helpful, and always willing to provide additional information. Many mention that the store feels like a community shop and that the staff go out of their way to ensure customers understand their medications and receive the best deals, such as discounts and coupons. The store is praised for its cleanliness, wide selection of products, and welcoming atmosphere, which has changed some perceptions of Rite Aid from being a run-down chain to a top-quality local store. Customers have praised the pharmacy's helpfulness, especially in comparing medications and providing personalized service. The store's commitment to customer satisfaction and health care makes it a favorite choice for many, with some wishing it operated 24 hours to better serve their needs. Overall, Rite Aid on Kecoughtan is celebrated for its high standards of service, community feel, and a broad variety of health, wellness, and everyday products that help customers not just get healthy but thrive.
Horrible pharmacy, I have had so many issues every single month to get my prescriptions refilled. Either they never respond to requests to refill from the Rite Aid app or when I arrive it is not ready even though I requested it days ago. Go somewhere else.
August 2024
I found what I needed but noticed a lot of missing products.
June 2024
Called to check my mother's prescriptions, pharmacy nasty as hell.