Rent-A-Center offers the latest furniture, appliances, and electronics from favorite brands like Ashley Furniture, Samsung, Whirlpool, and Dell, available with small, affordable payments, and without needing credit. The business provides delivery and product repairs, along with flexible ownership options, allowing customers to shop on their terms. Many reviewers highlight the excellent customer service. Staff are described as nice, pleasant, helpful, professional, and super courteous. The process is often noted as quick and efficient. Customers appreciate the urgency and help shown, especially when setting up a new home, with some even purchasing items outright due to satisfaction. Even when experiences start rocky, managers are noted for promptly and professionally taking care of situations, regaining customer trust. The knowledge and helpfulness of employees are consistently praised, with some interactions being memorable and exemplary of great customer satisfaction. The company is lauded for making purchases convenient, even accommodating delivery changes.
