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February 2024 by Wilbert Torres
Awesome service
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February 2024 by With Love
The receptionist, nurse, and doctor were nice! Dr. Gooding is informative, honest, and funny.
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January 2024 by Debra Mangus
Love Pembroke Animal Hospital and Dr. Gooding. The care we received was half the price of any other vet hospital around. And he doesn’t add on treatments and shots …just because!! If they don’t need it, he doesn’t give it. The staff are wonderful too!! I’ve lived here 38 years and had four dogs, been to several vets in this area and Dr. Gooding is the best by far!! Five stars ⭐️
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December 2023 by S P
I called in this morning because I am new in town and also a new dog owner just to gain knowledge on my dog’s current health issues. And the receptionist must be having a bad day because she was very rude.She told me she had no dog knowledge and that I should just bring my dog in (which I respected). And then when I asked for pricing of an exam she didn’t even let me finish asking the question before she shoved the price down my throat. I then let her know she’s rude af & hung up on her.0 OUT OF 10 on customer service‼️‼️?
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November 2023 by Meelah Grea
Family owned business. My first time there. My appointment was set for 915am, I was on time but 4 pets after me went in before me and I was seen after 10am. Though their issues may have been minor, that still was unacceptable to me. The vet did apologize for the wait. The vet was hands on and observant. He had good assumptions following the examination and made a plan of care for my pet. I am pleased with the service. They do need a bigger waiting room though :)
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November 2023 by Anne Carstens
I took my kitten there for inappropriate elimination. Their prices were not only well above other vets in the area, but the vet there said my cats problem was "probably" behavioral. I had to take my kitten somewhere else that actually listened to me and my animal. He has cystitis. Now that he is getting treatment instead of outdated and inhumane suggestions for behavior correction he is feeling much better. I would never take another animal there to have them say to me "nobody knows what cats are thinking" when I tell him that my cat is obviously in pain and straining to go. I don't know what my kitten is thinking but I have compassion and powers of deduction. More than I can say for this vet.
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August 2023 by daniel griner
Doctors and staff were excellent. I will never board anywhere else as long as I live in this area
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July 2023 by La Dawn Buie
Friendly and so understanding. Everyone explain everything so well. I really appreciate the nurse giving me tips on how to give my grandcat their meds. I love it every time I go.
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June 2023 by Nikyi Hines
I'm a first time pet mom and I have/had no idea what I was doing. I explained that I'm a new pet mom and you think that would be noted in our chart so that when explaining things it's not explained like I know what your talking about OR how to do what needs to me done. I purchased medication for my puppy not knowing nor it being explained to be that puppies/dogs do not easily take medication. I followed the instructions and gave with food. My puppy clearly smelled the pill and refused to eat which means he is not taking the medicine. Had it being a explained to me what to do to make it easier I wouldn't have wasted money nor my time leaving work to go get the medication. Poor communication! NO empathy nor care for new pet owners. Dr. Gooding was AMAZING but poor communication with staff. I will not be returning
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June 2023 by Monique Johson
I took my baby there the end of May! The staff was very friendly even though I kept forgetting what they explained! Still they kindly explained it over and over to me! My mind was wondering cuz I was so worried about my baby! The doctor OMG, he was very knowledgeable! He did not spend the 15 minutes or less most doctors do to get you in and out! He took his time with my baby! You can tell he really cares! I highly recommend this practice!
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May 2023 by Christian Monson
Very professional and friendly. They accept Petco Vitalcare if that's important for you.
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February 2023 by Kady F
I needed a vet urgently after I wasn’t able to see my previous vet due to relocating to Hampton. PAH was able to set me up with an appt right away which I was grateful for. The vet worked with me to help understand the problem and recommend a specialist once something was out of his wheelhouse. This vet is a little old school compared to some I have been to, but it was not a problem for me. I will say, if you are a pet parent like me that prefers to be in the appointment, this is not for you. They are very cautious (understandably) about Covid and have strict rules still in place. This is a small family business with one vet, so patience is needed.
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February 2023 by Diane Gibboney
The office staff were inviting and explained all. The vet wa tts absolutely wonderful, as well as the The vet tech. I just can't say enough about Pembroke Animal Hospital! So pleasant. I will be recommending them to all my friends and family. My sister, Pam Anderson, recommended them to me. Thank you so much Pam Anderson!
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November 2022 by Jeff Allan
We moved here in March from Ohio with our 2 dogs. It was very hard to find a vet or groomer. We are very thankful we found this place they took care of both of my dogs . And they handled a bad situation with my dog having diarrhea all over their exam room floor (just needed nails done )and didn't charge me any extra. Their prices are reasonable the only problem I have is that the There is not very much space for your dog to pee if you have to wait very long and the busy road could scare a scary.
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October 2022 by Cindy Arias
THIS IS THE PLACE TO GO! They are kind, fast, and helpful doesn’t even cut it! An absolute pleasure! They are considerate of the expensive cost of our animals care and they give you an estimate and help you by explaining the cost of each individual procedure and tips where you can get financing. I will never take my baby anywhere else! Thank you for being amazing and taking care of my baby for me!
