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June 2024 by Iyahnai Tafari
This location has some of the best sales reps. Everyone is so patient and helpful. Peter was great! He found me a plan I could afford for my family. I love that he gave me clear pricing and made things so simple. In less than 5 min I paid my bill and got a tablet with a data plan for a great price. Wonderful service. truly appreciated.
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June 2024 by Ian Solgan
Peter was a huge help. The sales person I spoke to on the phone lied to me about being able to use our phones from tmobile. We weren't able to. Peter jumped through hoops to get the situation figured out. Long story short we stayed with tmobile due to our galaxy a54 isn't compatible with metro because metro doesn't sell these phones.
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April 2024 by Maria Membreno
The girl is hella disrespectful she gave me a attitude and didnt wanna attend us with fake lashes on 03/13/24 time 7:28 pm and see who worked that shift
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January 2024 by Terry Smith
Don't deal with these people they will lie to u they told.me I had to pay 50 dollars for internet box which made me make another decision on my internet was walking by them the other day and asked person there about the.interenet.ad.he tells me u don't have to oay for the bos.dishosnet person working there stay away u can't trust them
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January 2024 by Joevon Wynn
Customer service rep was not very helpful and honestly when he did decided to speak. Couldn't understand nothing he was saying. So I gave up ......
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January 2024 by Chawna Webster
Melissa and Tariq was soooooo amazing omg I love them they have great customer service skills and great team work
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December 2023 by Kim Robinson
I’m from OOT. My I-phone died. I went to the metro store off of colliseum-xing, near the food lion.The service was AMAZING! For 2 Days Mellisa and Tariq helped me file an insurance claim, purchase, set up my new phone…They were kind and really helped an old lady out?. Truly a blessing. My family says thank-you as well. Wish you every Good thing.✨
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July 2023 by Dee “Deuce Broadway” Dubue
Great service, high energy, and great attitude.
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July 2023 by Eva Thomas
Despite my overall negative experience with metro, Omar and India were so sweet and helpful. If you need help with your service/device/whatever, go to their location at Coliseum Crossing in Hampton!! I actually almost started crying when they were helping me lol, ngl. Wish them the best in their endeavors, yall should give them a raise ?
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February 2023 by zenobia harris
THEY SOLD ME AN WIRELESS INTRENET TRY TO CALL BACK NO ONE PICK UP . I'LL CALL AN NOTHER METRO AND THEY SAY THEY NEVER PICK UP THE PHONE.THIS IS RUDE. I'LL NEED HELP DON'T COME TO THIS STORE. .
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December 2022 by Anita L “GiGi” Michaels
The little short dark hair guy has a slick tongue and has a shady demeanor not to mention rude. The big curly head guy doesn't know what he's doing. They did not give store receipt for purchase and lied about computer being broken. I'm planning on contacting corporate about this location and it's practice's and poor customer service. Especially to African Americans
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November 2022 by Shannon Mcmillian
Activated my phone online and put the wrong # as my sim # and I needed that changed over. The gentleman working the counter refused to help me, it wasn’t even my turn yet he had a line with about 6 people and only him working so he was just trying to get his work cut short by asking people what they needed done before even getting to the counter. He told me this while helping another customer while I was still in line!.. Didnt even TRY to check my issue.. demanding that you can’t do it online. Went to another metro and got the help I needed in less than 5 mins. All they needed to do was update my SIM card #. Never will go to this metro again.
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August 2022 by James Myers
Great Customer service I always go there if I have any issues with my phone Omar always help me he is exceptional young man ask for him when you go there
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August 2022 by Tuckers Pembroke
Awesome customer service! Very helpful and understanding of my requests! I drive past other locations just to come here! Customer service has always been great.
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August 2022 by Esther Langley
We switched today from AT&T, Omar was Amazing & soo patience ,he gave us a great rate plan way cheaper than what we were paying at AT&T we will definitely come back and see him he have great customer service we loved the experience
