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April 2024 by Elizabeth Kenny
knowledgeable, friendly, helpful and accommodating--All in all a great experience!Aliya is awesome so patient when I was so undecided & changed my frame to upgrade my order...very satisfied...I will definitely recommend.
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April 2024 by Carolyn Powell-Nichols
Great customer service. Very knowledgeable about the product.
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April 2024 by Samantha Alexander
Stanley was an awesome sales rep. We tried out 10 mattresses. I had probably a thousand questions for him and he was calm and very knowledgeable. He made me feel right at home. The prices are really good. The mattresses are nice. They have a really great setup and I love the fact that when they deliver our new mattress they take the old mattress away.
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April 2024 by Darlene Raiford
The folks at the store were quick to greet us as we came in. We explained we were looking for a memory foam king mattress that came in a box for our 5th wheel camper. We also explained the price range we were looking to spend. We had looked up one that was on clearance but they said it would have to be shipped to us and couldnt guarantee it would make it in time for our trip. We were bummed but they said they could probably set us up with a different mattress that would fit our needs. They asked about our preferences and found us an awesome Serta memory foam pillow top mattress that we loved and was in our price range. They didn't think they had it in stock but searched the computer and the stock room and found it. They rolled it out to the truck and off we went. Got it in the camper and unboxed it and voila.....problem solved. Thanks Mattress Firm Hampton.
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April 2024 by Faith Coppedge
Walked in and the young lady sitting at the desk was very cordial, I let her know I was just looking. I also told her that the bed I was laying in was tearing my back up but that my husband needed the firmness. So, we came up with getting a twin set. Great experience! ?
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March 2024 by Ameka Lee
The representative was friendly and professional and wonderfully assisted me with my purchase! She was the best and was the only employee at the store at the time. She made sure my mattress was secured on my Jeep! Thank you so much! I safely made it home!
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March 2024 by Damien Bevelle
Very good service and professionalism.
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March 2024 by Luisa C
Staff was friendly and helpful. My bed is comfortable and i like it.
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March 2024 by Mary Robinson
They were very helpful and patient while I tried different mattress'. The delivery was quick and very easy.
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March 2024 by hi gang
Let me start by saying..Fortune helped us so much on finding our perfect mattress for our budget! She had a answer and solution for every questions we had! I recommend you go there and ask for fortune for the best customer service! I can't wait to sleep on our new lovely bed!
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March 2024 by Julia Stillwell
Always super helpful and very friendly! I buy all of my mattresses at the Hampton store
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March 2024 by Charlie Kempton
Great experience. Found me what I wanted at the price I wanted to be at. Great solution.
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March 2024 by Rachel Fialkowski
They price matched and got us exactly what we needed at a great deal, fast and easy shopping experience.
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March 2024 by Evelyn Powers
My experience was great. I was given the best experience by Job. Everything was explained to me. He gave me all of my options. Great customer service.
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March 2024 by Lawrence Henderson
Wife went in and got our mattress. She said after a while of some small issue in the system everything went through well. She also said that the customer service was great on both of her visits to the store. Can’t wait to try the mattress she picked for us.