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December 2023 by Jaqueen Gordon
Jasmine R. Was a great and very informative financial service rep . And her energy is very bright and welcoming.
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November 2023 by Patricia Powell
Has the Aberdeen branch fix there ATM machine yet.
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October 2023 by PAULINE HAMLIN JONES
I went to have a document notarized.very satisified
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May 2023 by Michael Jones
Since mid 90s..always good service and helpful in all aspects in areas needed by customers
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May 2023 by VA Golf Dude
Without a doubt the slowest location I’ve been to. I think it’s impossible to go through the drive thru in less than 10 minutes
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April 2023 by Teddy Walker
Awesome experience. Staff was really nice ?
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March 2023 by Larry Bird
Great People! Great Bank! I have no complaints!
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March 2023 by Corliss Nichols
I HATE THIS BRANCH ESPECIALLY THE DRIVE THRU!!!!!! THEY ARE SUPER SLOW!!! I ALWAYS DRIVE THE EXTRA MILES AND GO TO THE ONE ON MERCURY.
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December 2022 by Brittany
Best branch ever for numerous reasons.
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September 2022 by Johari Spruill
I’ve been a member for about five years now and I am no longer in the area to be able to go to the branch. Calling over the phone has been the worse experience ever!!!!!! It seems nobody is monitoring the calls taken by the reps. They are as rude as can be. It hasn’t been just a few times that I’ve interacted with a rude rep either. It’s just about every time I call in. I’ve worked in customer service via telephone for over 10 years and there is no way I would talk to a customer the way that I’ve been spoken to in fear of losing my job. There’s no way they’re being monitored and reprimanded for the blatant disrespect and attitude they give. It’s to the point that I don’t even want to bank with Langley any more. The institution itself offers good products but some of the employees are just nasty. Makes it really hard to do business. PLEASE DO BETTER!!!
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September 2022 by Scott
Good credit union and really friendly staff which is great, but extremely slow drive through. Just go inside and save yourself the wait
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June 2022 by Crissy Kisses
The slowest bank ever! I hate when my dad sends me here because they have 2 drive thru lines open and they move like sloths I’m so glad this isn’t my bank and I will never bank with Langley.
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February 2022 by bill king
I do my banking at the Aberdeen location because it's close to my work. I have also done banking with the one on Granby st in norfolk. Everyone I have come into contact with have been very professional, always smiling and yes even wearing a mask you can see the smile in their eyes. And they have always taken care of my needs. Best service I have ever had from a banking institution. I always feel like I'm a part of the family.
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October 2021 by Liz Schmidt
Friendly service. They're always personable and accommodating when I inevitably have to bring my two year old along with me.
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October 2021 by Gary Woolard Jr
Only branch I've ever been to that charged me for every cashiers check when getting several at once. Especially when its for the same amount and payable to the same company. Will never return to this branch! Its 5 per transaction if im getting 1 or 20 of the same check they can just change the quantity. This location chooses to do a transaction for each check so they can charge 5 per. Either poor training or garbage service but I won't ever return!
