LabCorp

Most Recent Comments

• October 2023 by Bubba P.
  This has got to be the worst place you can go to get labs. I took my daughter this morning for fasting blood work.. they made us wait two hours!! Knowing she was fasting! The staff is so rude (only 2 girls working, and only one actually doing anything). After an hour wait, I inquired, and the lady said we could wait all day, basically suggested we leave if we weren't prepared to wait hungry all day, and then slammed her glass window because apparently having to answer questions or do her job is so annoying. Terrible terrible terrible. Go ANYWHERE else.
• September 2023 by Catherine McCarthy
  Antiquated computer systems combined with poor communication skills. Sent a chronically ill patient into a panic by telling them (wrongly) their insurance lapsed. Insurance used two days prior for another doctor visit.Wouldn't even call the company to verify after showing them medical card from online portal. Had to have policy manager for BCBS call them. They said they couldn't get their system to accept group and ID number because they're "out of network". Nevermind that multiple family members have had labs drawn here with same insurance and I can go to another LabCorp, no problem.Pretty sure they were trying to leverage the need for lab work and make me pay cash, but whatever. Hampton medical offices in general are horribly staffed at front desk. Par for the course. But these folks were particularly awful at their jobs today.Ah well. Off to Quest. At least they'll so the work and seem to be able to process basic insurance information.
• July 2023 by Rachel González
  I made an appointment the day before, used the self check in when I arrived, and all went smoothly. I had a short wait time. The ladies working there apologized because they were having some technical issues and waiting for IT to come. The nurse who did my lab work was kind and we had a good chat and some laughs!
• July 2023 by Rachel Dumaresq González
  I made an appointment the day before, used the self check in when I arrived, and all went smoothly. I had a short wait time. The ladies working there apologized because they were having some technical issues and waiting for IT to come. The nurse who did my lab work was kind and we had a good chat and some laughs!
• May 2023 by Shammia Holliday
  Unprofessional. And the older African American lady at the front desk does not do her job properly. Go to any labcorp but not this one. Cause I promise you you’re going to be waiting for hours and hours. Save yourself your time and energy
• May 2023 by Marysia Ritter
  I had a great experience in my recent visit. I made my appointment the same day and they saw me in a timely manner and the woman in the front was a great help and very patient.
• May 2023 by Amanda Fouquette
  Update: they sent my results to a random hospital and then wouldn’t send my provider the results after my nurse called. This was a stat order and necessary for a surgery. Original post: I have an appt at 4, it’s now 4:05 and the place is a ghost town…I can hear people chatting casually in the back, but no one is manning the desk. Unless you’re like me and needed a stat test, avoid this place at all costs.
• April 2023 by Heather M.
  Was sent here by a court order. The lab tech refused to help me because it showed a due balance. I showed receipts and court ordered she refused to accept. I called the courts and the court case worker asked to speak to her, she got up and walked away. It too over an hour of calling and faxing evidence before a supervisor was contacted. The tech refused to help me without legal representative present. Supervisor called and apologized. Beyond rude, disrespectful, and in human treatment. Oh I was here for a blood test for my son.
• April 2023 by Amanda F.
  Avoid. They sent my STAT test results to a random hospital I've never heard of and then wouldn't fax my provider. Luckily my nurse sat on hold to get through to them directly. This was a routine urine test before a surgery. I would NEVER trust this place to take my blood. When I did my test, afterwards I even joked to my husband that there was a 99% chance they'd lose my results. Incredibly rude and didn't man their front desk. Another lady and I could hear some women chatting casually.
• March 2023 by Alexis Williamson
  Checked in at 12 for a blood draw and wasn't seen until 3. asked the front desk lady for help multiple times and was presented with a terrible attitude and no answers other than, "If you've checked in already , sit down." I also got no text. I was so frustrated after the 2nd hour of getting shut down, i cried in front of the lobby. The entire lobby and some got seen before me. After making it through shift change, another lady was finally helpful and found out that the previous worker put me on a "walk-out" list because i went to sit in my car after i checked in at the kiosk. Then after another turn of events, it turns out there was another person with my first name, and since they don't use last names, the other guest who checked in at 2:35 got seen in my place at 12. Lab corp more like sad corp
• March 2023 by Ashley N.
  I came here 4 times in the past week to get a labs. It has been nothing short of a nightmare trying to get this done. The staff are helpful but rude. I had explained that I was running late and didn't grab the correct form. They told me I couldn't email it so I went to my car to leave. Lo and behold the form was in my car. When I brought it back the woman up front said "well if you had it why didn't you bring it instead doing all that" to which I reminded her that I had previously said I was rushing and didn't think I had it. She made remarks under her breath and I told her "it's not even like that I'm being respectful don't take it there" and waited for my appointment. I didn't even want to proceed with getting my labs done here because I was so annoyed and honestly embarrassed. As someone who works in a medical office I cannot imagine being so snarky to a patient. I won't be back.
• February 2023 by K
  Very incompetent staff. Waited for about an hour in total for a urine test to be done. Was pinged by a text message saying my fiancée was ready to go inside for test, then waited some more. The ladies at the front showed zero urgency nor sympathy for the fact my fiancée had to really go as he'd been waiting so long to take urine test. This is beyond ridiculous. I lived in Colorado before this and the labcorp there only took 5 min. Tell me why does it take this long even with almost no one waiting in line?
• February 2023 by Kelly Mockerman
  Very incompetent staff. Waited for about an hour in total for a urine test to be done. Was pinged by a text message saying my fiancée was ready to go inside for test, then waited some more. The ladies at the front showed zero urgency nor sympathy for the fact my fiancée had to really go as he'd been waiting so long to take urine test. This is beyond ridiculous. I lived in Colorado before this and the labcorp there only took 5 min. Tell me why does it take this long even with almost no one waiting in line?
• February 2023 by Katherine Jenkins
  Went here to have labs drawn over the holidays, very easy to make appt online for the same morning I accessed the site.Very clean, organized, efficient and professional. Will definitely use again, just remember to have the printed lab order.
• February 2023 by Jacobi Harvey
  Only 1 person working the ENTIRE facility! 10 ppl sitting in the waiting area… It is 1:39pm and patients with appointments scheduled for 1:00 haven’t even been called yet! Ridiculous! I DEFINITELY would NOT recommend! Go somewhere else trust me!!