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March 2024 by Ryan Hopcroft
Came to pick up shoes for my wife and at 5:20 PM and despite the store hours being open until 6 PM on Sundays, I was faced with a closed store.
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December 2023 by Tiarra Henderson
Whoever manages this store really needs to train their employees on what customer service is. I simply called to check on the status of my purchase and got a disrespectful boy on the phone. Y'all better do something about that because that's not how y'all speak to people who fund your paycheck
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May 2023 by 誰もUriah
Journeys has a small selection of shoes but very helpful and pleasant staff. This made the experience worthwhile and ultimately we left with a new pair of shoes.
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September 2022 by Nicole “Cole” Gustafson
Had to return an item but they needed my email and phone number, even though I didn't use either when I purchased it.
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May 2022 by Sonja (Soldiergirl)
Awesomely friendly customer service and always helpful.
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March 2022 by Loranshea F.
Ladies were really helpful. Came in to get my son some vans on a whim. They got the shoes out quickly. They helped my sis find her some doc Martins too. They have a cool selection of shoes.
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May 2021 by Nikki
Great ladies working there
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February 2021 by Latrelle Carter
This by far is one of my go to!! My feet mean everything to me!! If your a fan of Vans,pumas and Reebok's !?? this is the place!?
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August 2020 by KENISHA JENKINS
The co- manager Nyasia helped me quickly and with a smile on her face. I really appreciated her up beat energy and will always come back to this journeys.
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January 2020 by Chris Todd
My best kept secret shoe spot. And ordering shoes and accessories. Is fast
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September 2019 by Miriam Gourdine
Customer service horrible. Went to look for 1 style of shoe in particular for my daughter..we asked for the smallest mens shoe they had in that particular shoe..she asked what size we needed? We said what is the smallest size u have? She said it depends on the shoe. We said of THIS shoe...she said it depends on my availablity. We asked what is ur availablity for THIS shoe..She so so it doesnt matter just whatever i have?? In a very rude tone. She was refusing to check on the size at all. We asked are you able to tell us or find out what ur smallest size is? Another customer overheard our interaction and helped to decipher the size we needed. When we told her the size she was like oh we don't carry that size. She could have just told her the sizes she did carry and we would have been done. Her attitude was horrible and retraining may be needed on doing their jobs properly and respectfully. We will return because some of the staff actually interacts well. While other staff seeks much to be desired.
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August 2019 by Elton Morgan
Very pleased with the customer service. Especially Amaya, she was very helpful.
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February 2019 by Liberty 2018
Love it
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December 2016 by JAY MARIE
I LOVE THIS STORE PERSONAL!! They have good workers
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October 2016 by Andrea Edmonds
Workers here are a little to pushy when it comes to making sells
