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March 2024 by Donald Boyce
Absolutely perfect service and answered all the questions I thought I was going to ask before I could even asked
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March 2024 by Dustin Dallis
Paula is great and we will continue to see her over the years.
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March 2024 by Jay Oh
Will never work with this location ever again! I’ve been filing my taxes with H&R Block for years and have never had such an issue with communication. I started my taxes on 10 Feb and expressed importance of getting them done. Today is 6 March, there is still issues that I cannot get resolved unless I physically go in and let them know I’ve tried to call. The first issue was the tax preparer who put my social security information in incorrectly (mind you, the social security number is on the submitted forms). So of course, my taxes were rejected. I did not receive a phone call or anything and it wasn’t until I called after 21 days of e-filing that I learned they were rejected. I called to correct the information and waited a few days of hearing nothing. I called a few times only to be sent to voicemail, so I physically went in. I worked with another agent to correct and sign my tax information… waited a few days, then called someone took a message annd they never called me back. So I went in. We tried to file them again and I got a call back at night when I was asleep. I called back today to speak with someone and nothing. Today, I am taking time from work to go back in and speak with someone directly. They are terrible with communication and do not respond. As a result of this, I may not be able to file taxes and claim my son who I am currently in a custody battle over. Im beyond frustrated!
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April 2023 by Janice D Moore
H&R Block rocks!!
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March 2023 by Johnny Sibila
Great experience!
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March 2023 by Emily McBride
Helpful with my and my husband's somewhat complicated tax situation. Well worth the money to have someone walk us through everything! Our tax person was professional, friendly, and worked quickly.
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March 2023 by MsPhi2 U
Paula provides exceptional service and answers any questions we may have and provides solutions
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April 2022 by Norman Ottleben
Very helpful and nice, but took a while to wait for help.
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March 2022 by Angel Rivera
Paula Dodd has been our tax advice since we started doing our taxes with H&R Block at Langley AFB here in Hampton VA and she is so professional, and well trained. We feel very good every time we file our taxes with her, thank you for having her.
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March 2022 by Vickie Jordan
Glen Bragg has been my tax preparer for several years. Has always done a great job for me!
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February 2022 by Lucy Pantoja
Fast and accurate and miss Paula Dodd is very helpful and and have a very nice personality and good she make sure i understand everything very nice person
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April 2021 by Dan Endris
Very friendly staff, and understanding. We just moved to the area, living in temporary housing, so we weren't the greatest prepared with our documents. I had to go back to the room to get my daughter's SSN off the card, but by the time I did that the forms were ready since my wife tag teamed and had the rest of the documents. All I was there for was the signature :) I appreciate them being helpful and working with us.
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April 2021 by Sharon Liles
I live in Arizona now, transplanted from Virginia. Mike Bohannon has been doing our taxes for a few years. I trust H&R Block to take care of my taxes. I can not say enough about Mike. He is very efficient and knowledgeable. And may I say how kind he is. He has a very caring attitude. I will be back again next year to send my taxes to Mike. Many kudos to Mike Bohannon!!
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April 2021 by Susan Williams
We have been pleased with Ms. Paula Dodd the past few years and we continue to use her because we trust her are comfortable with her.
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April 2021 by Jessica Herron
Bridget and Mike were very friendly and helpful. The whole process was very easy and worry free.