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March 2024 by Kailah Ware
Very helpful
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March 2024 by A B
Facilities are very nice, Jennifer was very friendly and knowledgeable.
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March 2024 by T “SENA” Purvis
Very Friendly and expeditious service. Thank You Jenn for your help and assistance.
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March 2024 by Marie Morales
Very helpful and friendly staff!!
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January 2024 by Mihaela Olsen
I recently had the pleasure of utilizing the ExtraSpace storage facility in Hampton, VA and I must say it exceeded all my expectations. From the moment I walked in, I was impressed by the modern and pristine environment. The facility is not only new but also exceptionally well-maintained, providing a level of cleanliness that sets it apart from other storage options.The store manager, Jenn, was an absolute gem. Her professionalism and willingness to go above and beyond truly made the entire process seamless. From explaining the various storage options available to ensuring I had the right unit size for my needs, the manager's expertise was invaluable. She not only provided a thorough orientation but also took the time to answer all my questions, ensuring I felt confident about the entire storage process. The level of care and personal attention demonstrated by the staff at ExtraSpace is truly commendable.The security measures in place at ExtraSpace are top-notch, offering peace of mind for anyone concerned about the safety of their belongings. The accessibility of the facility is another standout feature.Overall, my experience with ExtraSpace has been exceptional.I highly recommend ExtraSpace to anyone in search of a reliable, customer-focused storage solution.
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January 2024 by Diamond Diva
Jenn's customer service is absolutely amazing and I would definitely be recommending this storage property to anyone that ask where to go. Please as for Jenn Austin.
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December 2023 by shante jones
Had to pleasure of being assisted by Jennifer who help me with a storage unit. Smoothest quickest transaction ever. Thank you for your outstanding customer service and professionalism! OK
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December 2023 by Kevin Cutler
Quick and amazing service !! Workers were very nice, understanding, answered all of my questions and went above and beyond to help me - Jasmin
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December 2023 by Jamar Hayes
Jen was awesome, patient with me through the set up process and customer service was on “One Thousand”. Thanks
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October 2023 by Tonya Smith
Ryan was very professional great personality and quick learner. Ryan was in training and provided excellent customer service his trainer Jenn and as outstanding she was assisting another customer on the phone and was professional with assisting Ryan and the customer excellent service!! You rock
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October 2023 by Joesette Solomon
Tammy was great!!!! She explained everything option the company offered. We toured facility and fell IN LOVE!!! Extra Space Storage is absolutely the best storage facility I have ever used!! And at 54 years old that speaks VOLUMES!! Thanks Tammy your great they are lucky to have you as a representative of their lovely clean business!!!!
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October 2023 by 48 Laws Of Power
Very easy process online. Very nice Associates at location. I literally selected a unit, paid online and went to my unit with a lock waiting all within 20 min of completing online.
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August 2023 by Earl Miller
JENN is a SUPER customer service, great attitude / spirited people person...!!Just the right individual for the position...Knows her units and knowledgeable in helping to fit the right unit for the correct time...?real people
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August 2023 by Timothy R. Rodgers, Sr.
Place is spacious, nice and clean. Easy access with lots of security. Customer service is top notch. Everything explained upfront. Nothing hidden. Overall, I liked the quality of the facility.
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August 2023 by Michaela McCracken
Wonderful facility run by fantastic people who take the time and energy to explain the building, and the various sizes of storage units. I am definitely pleased with the service thus far!!!
