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July 2024 by Janelle Nile
Jenna is absolutely amazing! She helped me out so much! Very knowledgeable! Very sweet and patient! This is truly what customer service is about! Thank Jenna for being outstanding! ?
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May 2024 by Chris
I just got off the phone with Karla she was very patient and understanding and she went out her way to help me breakdown my monthly payment. Good to see there still people out there like her that don’t mind helping others as much as possible.
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May 2024 by Ceira Mcgill
Karla has excellent customer service and was very helpful with all questions. She needs a raise because she was so effective and knowledgeable!
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March 2024 by Rita Book
I had one of the greatest and most satisfying experiences with one of Direct Auto agents today.
I want to thank Karla for being so kind and understanding in resolving the issue that I had today. I can’t begin to thank her enough.
Direct Auto is so blessed and enriched in having someone like you on their team.
Thank you again Karla for being the “very” best at what you do. I really appreciate you and job very well done.
Blessings Always, Audrey
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March 2024 by Slim Stone
Very nice and always willing to help you out and go out her way for the customer AKA Karla Thank you
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February 2024 by Tershuan Jackson
Karla Varela-Gonzalez was amazing help from the 1st day I called about a quote. To the next month I picked back up where I started and got insured. Thank you for assisting to get my coverage complete.
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January 2024 by K. Jordan
I was on the phone with Mary and she was so patient and helpful. She deserves a raise or bonus.
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December 2023 by Shelly Massie
Nice customer service and affordable
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October 2023 by Janine Sellers
Extremely easy process to obtain insurance over the phone. My policy here is $100 dollars less a month than Progressive. I'm very satisfied!
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August 2023 by Deshawn Crews
MaryAnn Short Is the best!! Very informative and knowledgeable. Definitely deserves a raise ??
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June 2023 by LaTonya Andrews
Quick,fast & customer service was good .. thanks
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April 2023 by Terena Dillard
Alexis was helpful and helped make the process so easy. I highly recommend contacting her when looking for insurance.
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February 2023 by Natasha Slade
Very patient with me and answered all my questions… she was fast as well
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February 2023 by Oshun Energy
Thieves and racist.
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February 2023 by D Jones
Jamesha helped me get my car and truck secured for the road! She was professional, patient and answered my questions that I was not sure about on the policy. Check her out people! Thanks again!
