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February 2023 by Melinda Byers
They are awesome! Always provide great service and support, even after hours. I truly feel like they care about their customers. Even when they can't come right away they at least keep open communication so you know and understand. Highly recommend!
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August 2022 by Emily Henry
They are great! Customer service is awesome and they gave done several different houses for me at this point, all with no problems.
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August 2022 by Paul Kudlyuk
They did a wonderful job moving my outside AC unit and at a fraction of the cost compared to the bigger companies in the area. Very pleasant company to deal with and will definitely keep them in mind for any future AC and heating work.
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August 2021 by Justin Joiner
They were a few minutes earlier than my appointment, fast at fixing the problem, and very professorial. I would highly recommend.Service: A/C system repair
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August 2021 by Brad Morris
Have always had very prompt and great service. Very nice people to work with
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August 2021 by Maxine
They were very helpful when i bought my central air unit and also when i called to ask about something
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August 2021 by Dianne Jewell
So, ac had been slowly dying throughout the day and we had 40 people coming in 2 days! I called at 6 pm and left a message, 30 minutes later they were at our door! And another 30 it was running beautiful cold air!! Couldn’t ask for a better experience 100 ?Service: A/C system repair
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August 2020 by Chelsea Kline
Great same day service and extremely professional. Came out to fix the AC in our new home, told us a lot of great information about the area and got everything working again. I definitely recommend them for your HVAC needs!
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August 2020 by Robert Holoway
Awesome customer service! Called on a Sunday and no after hours service fee! Arrived within hours to fix our burned up ac motor. Had it fixed in an hour! Thank you Fire and Ice!
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August 2019 by Amanda Newman
Our AC unit went out on one of the hottest weekends of the Summer and Fire & Ice fit us in on a Saturday to come out and fix it. They were extremely nice and the price was very very reasonable. I am extremely grateful for them! Thank you!
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August 2019 by Kevin VanPelt
I use this company for my 4 business locations as well as several rental properties. They're always fast and courteous and have had a sense of urgency and professionalism on every job they have done for me.
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August 2018 by Sarah Fuquay
My heat stopped working during the day on a Sat. when the temp was going to be 10º at night and Scott came out and fixed it so quickly and had reasonable rates. I was so happy, I wanted to hug him! I will defintely refer him to my friends and neighbors.
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August 2018 by Marty Schreck
Great company that offers quick and friendly service! They kept me in the loop during the entire repair process, which they completed super quick!! Would definitely recommend and use again!!!
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August 2018 by Tina Mehta
Initial service was rushed by techs, did an incomplete job, my brand new system didn’t function at all in winter or spring now summer. Paid for service $300.00. Called for service never showed up even tho they were in the area, kept pushing it back every hour. Now they don’t want to come at all. They are a fly-by-night operation out of their basement in their home. Totally incompetent and unreliable. Reporting to BetterBusinessBureau. And I’m filing law suit.
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August 2017 by Doris Manning
We called Fire & Ice this morning. They sent a technician out same day. He arrived within the time window we had been given. The technician was able to fix our immediate problem, identity the root cause, and schedule part replacement in an excellent time frame. Would definitely recommend them for courteous, prompt and professional service!!!