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March 2024 by Phuckin Phoenix (phuckinggraphicdripdotcom)
Ordered at 7pm still haven’t received the pizza at 1030pm. Contacted store 3 times and we got the response of “they are short in staff”. This place has gone down hill so fast! DO NOT RECOMMEND YOU ORDER ANYTHING AT ALL.!! Their service makes Dominos look good. WARNING!! WARNING!! THEY WILL NOT REFUND YOUR MONEY!! They stole our money and delivered nothing!!! UPDATE!!!!! This Company for the 2nd time has refused to refund or replace a misdelivered orders to our address. We use the "Slice" app to place an order. They will keep your order for hours in "out for delivery" when they deliver to the wrong address. Then switch it to "delivered" when you call to request where your order is, hours later. They have "identified" to Slice who received the order, and well we don't have kids. So we have two problems, their inability to read for address clearly marked by the road for an accurate delivery. Unfortunately, a thieving, dishonest neighbor in our neighborhood.
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March 2024 by Ronald Ricker
I ordered a small plain pie for pickup and asked for a little light on the cheese. Easy, right? When I got home, 6-7 minutes away and the pie had supposedly just came out of a very hot pizza oven. The pizza was cold. There was no light on the cheese, the crust was hard on the bottom yet the dough was undercooked. The tomato sauce could only be discovered under a microscope like light on the tomato sauce and not on the cheese. I ate one slice and had to throw out the remainder. So very disappointed, all for valid reasons. And yet I have had acceptable (not great) pizzas from this place before tonight. Not good, I'm still hungry after having paid full price for this experience. I'll try buying here again but please escalate, standardize and maintain your quality. Sorry. Please accept this as constructive criticism. Thank you.
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March 2024 by brandon shifflett
Love the food
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March 2024 by Kortnie Wilson
They deliver late and don't make ya feel bad,
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February 2024 by Stacy Bevan (Stacy Wood)
I ordered a large pepperoni, large sausage, cheese bread sticks and 2 orders of onion rings. The pizza was delicious. The onion rings were mediocre. They were greasy and soggy. Mainly I assume is because they are placed in styrofoam containers and not drained well first.Otherwise the food was good and worth the price.
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February 2024 by WarMachine
My order was made wrong, but the staff quickly notified and made it over for me quickly and very efficiently. The food taste great always and service is next to none!!!
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February 2024 by douglas brooks
It is absolutely
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February 2024 by Amber Hurt
Food is amazing.. so so
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January 2024 by lilnitenurse
Service was very slow, I almost walked out! The sauce for the mozzarella sticks was way too spicy, and the so-called pizza sauce tasted like canned plain tomato sauce! The restaurant was pretty empty, and the atmosphere felt a bit unsanitary.
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January 2024 by Gregory Kelly
The main problems I have are with the sauce and the service. It took me walking up to the clerk to notice us. It was only around six at night, we should have been noticed. I also didn't like how the sauce was too tomatoey, like they took out the sauce from a pasta can and rubbed it onto the pizza.However, the food still tasted wonderful.
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January 2024 by Pauline K.
The atmosphere was dingy, one could say even dirty. When my sons and I went in, the place was empty of customers, yet it took about 15 minutes and my son's going up to the counter in order to get any service! The mozzarella sticks were ok, but the sauce that came with it was way too spicy, and it resembled canned tomato sauce. Speaking of which, the sauce on the pizza, though not as spicy, also resembled that of canned tomato sauce. It's like they don't know the meaning of marinara or pizza sauce!
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December 2023 by Samuel Clements
Literally ordered a pizza and it took over an hour to get it and it was like warm and I love 2 minutes down the road. Not the first time I've been disappointed by this place but it will be the last. I won't order again.
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December 2023 by Lee Whorley
Best Stromboli EVER!
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October 2023 by Deb
Ordered $70 in delivery. Half the order was wrong, some was missing and the bruschetta was so burnt we couldn't even bite it. There's not much to order in grottoes, but trust me when I say, stay away from this
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October 2023 by suzanna shortt
Have never eaten in. Always do take out!Food is always hot and fresh. Service is always fast and friendly!Wheelchair accessibility: No steps. Handicapped parking right outside doors.
