10AM - 5PM
9907 VA-193, Great Falls“Marlon is the best. We just moved into the area and every time we bring a haul of Amazon returns to the store, Marlon greets us with the biggest smile on his face and is always so patient with us. So professional and kind.”
8:30AM - 7:30PM
344 Maple Ave W, Vienna“I had the pleasure of being helped by Nic today while shipping out a few items, very nice young man with outstanding customer service, I ship all my stuff through this store.”
10AM - 7PM
478 Elden St, Herndon“I went to two other big box stores for international passport photos without any success. Went to Postal Plus 3 minutes before closing time and the owner was gracious enough to take my photos. He was very knowledgeable and cares about his customers!”
8:30AM - 7:30PM
13344 Franklin Farm Rd A, Herndon“Anusha and swapna are the most dedicated young women and you are so lucky to have such helpful employees at store 7640. Everyone at this store are always so helpful, especially to us seniors. So patient and kind.”
“Kirk is the best notary in the world!!! He was super helpful and explained every step of what he was doing. While we were in the store, we saw Se’maj working hard with the other customers while Kirk was busy with us. UPS Store 4188 is the best one out there!”
“I have always had an exceptional experience at this UPS store, with any question or need I had being addressed very easily by multiple staff members over different visits. They have never failed to give me an easy solution and to find a way to meet my needs, which I greatly appreciate. I don’t ever feel that they are there just to get the job done quickly or to make money. After many good visits, Jason specifically helped me today as well and really had my best interest at heart. I tried to do a survey online, but this was the only way I could give feedback so I wanted to make sure I did so. Thanks very much guys—for always being there and happily helping our family with our returns and packages!”
“They continue to be the best service, friendliest and always put the customer first. Very efficient, polite and helpful. Best service in this entire area, I love this UPS store!”
“Alex is the most patient and professional person I have worked with at this store! He was so helpful, and accommodating, and willing to do what he could to make our printing project the best it could be. Thank you Alex for your help!”
8:30AM - 7PM
3057 Nutley St, Fairfax“I was impressed with how professional, friendly, and helpful the UPS store staff was. Moreover, their attention to detail and willingness to go above and beyond for their customers truly set them apart. I have never experienced such exceptional service at an UPS store before. I will gladly make the extra trip to this UPS location in the future, knowing that I will be well taken care of. Excellent customer service! Thank you, Najia and team, for making my visit such a pleasant one!”
8:30AM - 7:30PM
45591 Dulles Eastern Plaza Suite 132, Sterling“If you need the best service and above and beyond attention, this is the spot. Ever since I found Mike and the team, I don’t go anywhere else. Not all UPS are the same. Fedex and USPS can’t compete”
Open 24 hours
6400 Arlington Blvd #50, Falls Church“Thank Goodness I was recommended Northstar Shipping! I've worked in event planning for a long time, and I can safely say this is the best shipping company that I have worked with, and the only shipping company I will use from now on. Communication has been excellent, service has been super friendly, and when a different shipping company made a major mistake right before one of our biggest events of the year, the President of the company literally went above and beyond to help us get the issue resolved even though Northstar had already completed their part of the shipment. Thats a level of care that you don't see often.Absolute lifesavers. Still can't thank you enough!!”
“Loan (pronounced like "lawn") and Jonathan are amazing and amazingly helpful people! They are always ready to help with any task they provide at this location. I don't mind the cost of convenience and supporting good businesses. I've found myself browsing through their trinkets and chatting with Loan and Jonathan longer than planned because they are good company and have business practices.”
“At the UPS store Allen-Michael was so knowledgeable and professional when helping me. He explained what I needed to know and knew what to tell me with out my even having to ask everything. He was a pleasure to work with and I will only be using the UPS store at East Fair Lakes, in Fairfax VA. I have noticed that not all stores are equal. This store is honest and does the right thing by their customers.Thank you for helping me send my daughter something special along with my Aunt. Oh and the other representative was very nice and polite too.”
“I want to applaud Endre Osborne for his exceptional LEADERSHIP! This store has the most professional and hardworking TEAM! Everyone demonstrates the highest level of professionalism and dedication! Best customer service. BRAVO!!!! Thank you”
“I was helped by Alex the store manager today 3/5/24. He was professional, knowledgeable, extremely proficient, and friendly all while managing a very busy store. I was shipping something very important and Alex took the time to make sure everything was perfect. I highly recommend this store. Thanks again Alex!Marla Beth McCall”
“I have used the international shipping service of this company since 2019 and I have nothing to complain about them. Every information about time, tax and instruction is being public and it’s easy to find online. Their price is totally unbeatable. It takes about 2-3 weeks to send the packages to the middle of Vietnam, and my packages are always in good condition. For the safety reason, I recommend receivers always check the package before opening it to make sure there is no one sneak on your stuff, especially your local shippers. I have met a little unhappy experience, but it was not a big deal. I know that problem can happen everywhere and it’s almost out of control of all international shipping companies. So, I’m still trust and happy with their service. Friendly, helpful and professional are what I want to say about their staffs.Highly recommend!”
“Excellent Customer service. I was able to get my paper printed and picked up from that location while I'm in Florida. Everybody was very helpful and cooperative over the phone and smooth payments”
9AM - 6:30PM
267 Kentlands Blvd, Gaithersburg“This location will have my business so long as I'm living anywhere in the area. I've been using them for 8+ years now and never had an issue. I had a major problem today with a company I was returning an item to claiming that it had never been shipped or scanned for tracking. Of course I'd misplaced my receipt from Parcel Plus showing that I had shipped the item for return. I called up Parcel Plus and spoke to Kevin who went above and beyond to help me with the time sensitive return. After a few phone calls and screenshots in emails, it seems that the issue is sorted out (fingers crossed!!). I couldn't have done it without the assistance of the wonderful employees at this location.”
“Kindest and nicest people. We have been sending all our office packages with them. Always pleasant with a smile and courteous and they go above and beyond to help out.”
“This is the only UPS store I go to. This is the only store I ship anything out of. I worked with Jay today who embodied great customer service even though I had 6 boxes to ship during a busy hour for them. Thank you Jay.”
Open 24 hours
11250 Roger Bacon Dr, Reston“I went to this store because they've done a good job with earlier print requests when my printer wasn't up to them. This time, I had a large job in 3 pdfs on my phone, and Nicky was trying to help me when the e-mails with the pdfs kept repeating 'couldn't send'. She did NOT stop trying to find a solution - was also very helpful about choices of format - and when eventually it just seemed like nothing was going to fix this and it appeared that my WiFi connection was a problem, she suggested leaving the store and trying from farther away. I did that, it worked, and when I came back into the store she was doing a big 'yaaay', which all made me feel like she was really invested in solving my problem (thank you, Nicky).”
“Don't be fooled by the young employee's ! This location offers actual empathy and support when it feel's like things are going sideways ! We no longer will go to Fedex for our printing needs as the employee's here have been much more ethical and supportive when we've had varying requests. They also ALWAYS have a notary on hand which is priceless. Give them a try !”
“Inside Office Depot. Easy dropoff at customer service.FedEx customer service is not great at other locations. They typically take much longer to give a receipt if you have to drop a package. And many times they try to upsell, do better packaging etc. This location is better than other locations.”
“Amazing store with incredible employees! Especially Elijah. I had a complete brain fog and forgot to seal my package when I came to drop it off. It was a package of medical supplies and other super important items. I called and not only was Elijah incredibly friendly but also extremely helpful! I can not say thank you enough!”
9AM - 6:30PM
278 Cedar Ln SE, Vienna“My experience here has always been pleasant, super helpful and professional. Goes above and behind presenting shipping options and careful packing. Finds the most competitive price for your individual needs. Highly recommend!”
8:30AM - 7PM
10319 Westlake Dr, Bethesda“DEVIN is exceptional. Always professional, succinct, and on top of everything as well as being truly kind. I don’t know of a better person/employee to represent UPS. This location thanks to Devin runs like a top notch service and company. Thank you Devin!”
8:30AM - 7PM
12332 Towncenter Plz, Sterling“Best Customer Service ! The service is not expensive. I definitely recommend this place !Easy Amazon returns and they even helped me with packing my returns. Thanks to them.”
9AM - 7:30PM
4094 Majestic Ln, Fairfax“Greenbriar UPS helped me print flyers for my business at very reasonable price, much cheaper than staples and office depot. Also, the paper quality is much better.”
9:30AM - 7PM
620 Hungerford Dr Suite #16, Rockville
“This is a wonderful small town location. It has a much nicer feel than the corporate cookie cutter UPS store. The staff is incredibly kind and friendly. I will absolutely use this location whenever I'm in the area.”