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July 2024 by Peter-Farah Millikin
I finally found the best salon in the area. Great service. Wonderful people. And my hair stylist Elaina is the best.
Stylist: Elaina is the Best colorist ever.
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July 2024 by Ecris Williams
Love Karen, she knows what to do.
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July 2024 by Catherine Poppe
Karen was so nice, attentive to my hair needs and gave suggestions that worked well for me. I will be coming back to her for my hair cuts and blow drys in the future.
Hair type: Thin, grey chin length hair.
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July 2024 by Billy Thompson
Priscilla is the best. She always takes her time and is very meticulous in grooming me to make me look my best, and that is some feat. My loves her work as well. Highly recommend.
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July 2024 by Karen Irby
I had my first facial in 20 years with Nasrin Aranee. The experience was so good I thought I was in heaven. Nasrin explained everything she was doing, why, and it's importance to my skin's texture, tone, and appearance.
Facials with Nasrin will be part of my future routines. This salon is top notch.
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June 2024 by John L.
Outstanding service. The salon provides a clean, well-cared for presentation. Mitra is a true professional.
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June 2024 by Hema Patel
If I could, I would give this salon 0 stars.
Way that this review could've been avoided:
1. A sense of urgency, proactive customer service and organization. This appointment was booked over a month ago and you decide to call 1.5 hours before to say you cannot fulfill the services because YOU didn't schedule it correctly! On top of that, you have a nonchalant tone and 0 sense of urgency to provide some form of customer service to make the customer whole when you are the inconvenience. How hard is it to say "Hey, we made a mistake. So sorry! We have a plan in mind. We can fit you in at blah blah blah time. We'll make sure you are prioritized." But nope, none of that at Christie-Adam.
Context: I came in for a hair appointment with Natalya on April 20th. She was good and it was quick. Then proceeded to schedule a toner and express hair treatment while I was still physically in the salon for a month later (in May...today). At the time of booking in-person, we (Natalya, the scheduling front desk coordinator, and me) talked into detail of what I wanted and how scheduling would work. The front desk coordinator scheduling said I would need to schedule the toner first and then the express treatment. I would need to come in at a certain time to allow for the treatment, etc. Great, booked.
Today ( a whole month later), with my appointment at 3pm, the front desk coordinator calls me at 1:30pm with a nonchalant tone saying I cannot do both tone and treatment and will need to choose one. Sure, ok I'll do the toner. I have a wedding next week, I need my color to look even. Then she proceeds to say, "are you okay with leaving with wet hair?" Ummm no. I have events later this evening. I'm heading into a 1:45pm Meeting that I need to prep for, so I say "I need to cancel, let me call you back to figure it out and reschedule."
I call back at 2:10pm, "No we can no longer fit you in at 3:00pm. We can do 2:15pm or 4:30pm".... after some back and forth, basically writing this review. This is super frustrating and inconvenient. I hope this review serves as some form of notification to the business owners/managers to provide further training on scheduling, communication and customer service.
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June 2024 by Natalie Hines
Stylist: Request Elena, She is awesome at hair coloring and haircuts!
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June 2024 by Kathleen Tuthill
Stylist: Mitra is an excellent stylist. She is an experienced stylist with
the keen ability to seamlessly convert the consultation conversation into a precision cut and styling, always exceeding one's expectations.
She is also an excellent colorist. Highly recommend.
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May 2024 by rosalie clavez
Great haircut and color highlights!
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May 2024 by Michael Broddle
First class, thoughtful pedicure including warm towel wraps by Maggie.
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May 2024 by Simona Howe
Best Hairdresser ...
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April 2024 by mikaela oconnor
Natalya is seriously a color genius!! Hands down best color & cut I’ve ever had. Fantastic consult skills, took the time to understand what I wanted, and matched the Pinterest inspo photos FLAWLESSLY! I’m talking exact match! Truly cannot recommend her enough.
Check out her ig for samples of her amazing work: @hairby_natashaa
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March 2024 by Andrea J. Dutto
This salon completely ruined my hair. They are not honest with the qualifications of
the hairdessers and could care less if they ruin ones hair. They dry to upsales on everything from products to services. Very upset with my experience a lies that were told.
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March 2024 by Samantha Dixon
I originally booked my appointment online for all over color but then decided I want to do some highlights as well. I emailed the salon on a Tuesday for my Friday appointment explaining what I wanted done and included a picture of my hair to see if they would have enough time to accommodate me. By Thursday evening when I didn't hear anything back I called the salon and offered to reschedule but the receptionist said to go ahead and come in and they'll see what they can do. I go to my appointment the following morning and sure enough there's not enough time. But that is a mistake on both ends. I debated on mentioning to the stylist that I had been a hairdresser for 18 years but ultimately decided to go ahead and tell her. I shouldn't have done that, I felt like she then took advantage of that fact and didn't give me the same level of service as a client who doesn't have a hairdressing background. During the consultation on Friday I specified that I didn't want bleach to be used as I had completely virgin hair and didn't want to jeopardize the integrity of my hair any further. She forgot and used bleach at my appointment the following week. Luckily it wasn't that many foils. I could have almost dealt with all that if it weren't for how much I paid for my service. $280 for a few foils and all over color with no blow dry is outrageous. As a former hair dresser one thing I can confidently say is that if the roles were reversed, I would checked the hair at the shampoo bowl to see how the highlights lifted and if I need to do a toner. Instead she just waited for the shampoo assistant to be done and sit me in her chair. I won't be going back. I will say though that the stylist and other employees were very nice and professional and the salon itself is pretty.
