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July 2024 by Andrew Chagrin
Half of the pharmacy staff are wonderful and half are beyond rude. I put in a request to refill my prescription for needles and syringes and received a call saying they were ready. I arrived and received only needles. When I tried to ask the person at the counter she claimed it was all there, when I said it was only needles and there weren't syringes, she again tried to tell me there was. I opened them up and said again, that there were only needles. She smirked at me and said they didn't have any. I said okay and asked when they'd be ready and she told me she didn't know and said it could be tomorrow, could be in a few days. I expressed that I needed these to take my medication tomorrow and she shrugged at me.
A couple weeks later I had the same situation happen, but the man behind the counter was more than helpful. He looked up my prescription and immediately corrected it and got me out with everything I needed in minutes. Experience here depends entirely on who's working the counter and the difference is rough.
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June 2024 by Alessandra Muise
We attempted to speak to them regarding a mutual patient's prescription and the male pharmacist was very nasty with a prescriber, a staff member, and the patient themself. He hung up on the patient and the staff member before anything could be completed.
Additionally, they admitted to accidentally deleting scripts on multiple occasions.
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June 2024 by Laura McLelland
Always friendly and always have what I need! Best Drug Store in Town, hands down.
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May 2024 by Julie Renee
This Rite Aid is truly the rudest pharmacy I’ve ever worked with. Not only are they rude once they finally get around to answering the phone. They can’t even take the time to help you …awful. Customer service is soooo poor
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May 2024 by James Miller
This pharmacy has lost so much credibility since it moved.They very rarely get information correct from my physician, it's back and forth back and forth everytime, Really sad.
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April 2024 by George Biallas
They filled my Paxlovid prescription, when asked to get it sooner, before closing, so I took 2 doses sooner than the original pick up time.?
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April 2024 by George Valashinas
The Rite Aid at 5500 George Washington Memorial HWY is the place to Go!! Kind friendly staff and if you use GoodRx their pharmacy prices are the lowest ??
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April 2024 by Tanya Edwards
Stay far away from this pharmacy RUDE pharmacy workers!!!!Close this place
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February 2024 by William Delatte
Not very friendly associates and not enough of them but store was clean and organized
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February 2024 by Christin Long
Great customer service
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February 2024 by David Waddell
If I could give 0 stars I would.First, their phones are not set up, they next to never answer, I had to call the other day 18 times in a row before I gave up and went in there.Today I had to call 5 times in a row as soon as they opened hoping that they wouldn't "be too busy" to answer.Then when they did answer it was the absolute worst customer service ever and entirely unprofessional.Pharmacist was very short and rude kept cutting me off on the phone, when I called he INSTANTLY said "rite aid, hold" then put me on hold. He then came back and said "rite aid"I said "hey how're you I've got a-""Your birthday?"I then gave him my birthday and said "my question is about a te-""Name? YOUR NAME?"I gave him my name, he says "can't talk about anything without it"I said "okay I wasn't asking about the medici-""What's the name of the medicine?"I gave it to him then said "I was only calling to ask about the text I got cuz it was confusing. It said '1/31 too soon to refill will refill on 1/31'"He then says "I don't know what text message people do. I'll fill it today alright thank you"And then hung up.
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February 2024 by SONNELYS VERA
The best store and employees
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February 2024 by Emit Brown
Usually have a positive experience here. The staff is friendly and talkative. Sometimes the pharmacy line is a little long.
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January 2024 by Zobair Wali
The pharmacy here does not fill your medication until you are dead and no longer need any medication. Worst place
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December 2023 by Mar Bus
The customer service is really horrible. Tried to call. Decided to go to the store to find out where my refill was. I got nothing but rude responses. It blew my mind. I got fussed at for receiving misinformation like it was my fault the employee told me that. I tried for 4 days to get someone on the phone. Was told the phones do not work. Then told again they just don’t have time to answer the phones and the phones are fine. Contuined to try and be understanding while still being belittled.