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December 2024 by Diana Friend
Great customer service! We highly recommend Yorktown Cub Cadet. Great equipment and fast service.
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December 2024 by Jon
Two years ago I stopped in and tried to buy a 42' zero turn. They had one on the floor. The person working said it wasn't for sale and they had an order coming in with a few of them and they would call me when it arrived the next week. The next week went on by soni called in, the person who picked up informed me they said they would call and I needed to be patient. She was really not very nice. I've now waited two years for a call to have never received one.
I ended up getting an nice Toro from STI just down the road. Picked it up that day and they were super nice. I'd recommend avoiding this place... Will update if they call back but waiting more then two years to buy a mower seems a bit much.
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December 2024 by Garth Latulipe
The staff is always friendly, knowledgeable and helpful.
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December 2024 by Rob Heavner
Great product and excellent service. The entire crew is very knowledgeable.
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December 2024 by Arthur Cole
Limited on customer needs. They are closed on Saturdays.
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November 2024 by Jack Huber
Great experience with the whole team and technicians! Friendly, helpful. 👍
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August 2024 by Kristopher Locklear
If I could give 0 stars they'd have it. Got the run around on a common part, was told next day, was 2 and a half weeks, was told I was getting a discount, which was never given, Lost customers, money, needless to say the manager had no idea what was going on, completely clueless, called their parts people, the part that took 2 weeks wasn't on back order as I was told, like I said a common part. I don't recommend to anyone, look up other authorized dealers, these guys scamming people, don't know a damn thing going on, specially the manager.
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May 2024 by Joe Pankoke
The team at Cub Cadet Yorktown were awesome...everyone I spoke with there was very patient and knowledgeable. Tyler was great...he answered every question and made sure the sale and delivery were flawless. Before I left the store he went over some major points about the mower. When I came home from work it was in the driveway. I highly recommend this store for anyone looking to buy a Cub Cadet product.
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May 2024 by Arthur Becker
Purchased a Cub Cadet riding mower from Cub Cadet Outlet the salesperson was excellent making suggestions on the product. Making the purchase simple unit was delivered in a couple days and the gentleman that delivered it Garth was excellent covering every square inch of the mower and making sure that I understood how to use it. Very professional service would definitely recommend them.
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April 2024 by Isaac Ross
I have been using their repair service for several years and they have always fixed my mowers to near new condition.
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December 2023 by James Vant
Tyler was very helpful.
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December 2023 by Richard Martin
Good product and friendly staff.
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October 2023 by DUANE MORRIS
Had to drive from Chesapeake to this place to get a real lawn mower. Chose the C.C. SC500K and I'm glad I did. Best thing was...it was ready to go. Gassed, oiled, just go cut. Thanks!
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September 2023 by Theresa S.
After having a horrible experience over at Land and Coates we came here. Fabulous service! Kind person! We left with the part we needed. Thank you for treating us with respect. We will be returning here when we need anything related to our outdoor machines.
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May 2023 by David S.
I took my pressure washer (basic Craftsman w/Briggs engine) for repair in March. Took 6 wks for them to say it was repaired. Okay I thought it's start of busy season so waiting in line seemed reasonable. I and felt that they needed to prioritize commercial customers and repeat customers maybe. Replaced carb...$180. They charge $105/hr. Best mechanic in Yorktown..Custom Auto (shoot out) only charges $85 for much more complicated mechanical repair. Unable to start it when home..took it back. Rep asked if I had hose connected and water on. "It's known problem" that it may not run with pressure on. Duhh? That's what manual requires to keep pump cool and that's what it's used for. If known problem why didn't they test that at shop? Needed control cable $65 and 5 more weeks..3 months waiting! Never use them again.