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October 2023 by THE DAD VENTURES
Thank you Jerry. Great customer service. I would highly recommend checking this place out. ???
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September 2023 by Lisa V.
I was very pleased with the service, and the turn around time, at this shop. I called a couple of weeks in advance to ensure they would have the parts (rear brake pads for a Victory) on hand when I brought the back in). I dropped the bike off mid-day on a Tuesday and had it back mid-day the next day. Pleasant experience and a great price. I will take my bike back for future service needs Keep in mind that this is a small shop and the owner not only has to answer the phones on the days he does not have help, but works on bikes, too.
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July 2023 by Jackie P.
Soo here goes I took my 4 wheeler motor down around the 12th of April to cycle solutions. I just got it back the 27th of June. What was only supposed to be a two or maybe three HR job turned into almost 3 months. Originally I was told it Wld take about two to three weeks. I Wld call weekly (sometimes a little later) and was told another day or soo and once they got into working on it Wld be a matter of two to three hrs worth of work. I was told this for merely three months. I understand it may end up calling for an extra bolt or something may or may not have needed to be cleaned but to have my motor for almost three months is unacceptable. I feel bc of the time they had it I was over charge. I feel that I pd for them storing my motor. I don't care what jobs you may have before or after me, what I care bout is what I was told before taken the motor down there. I was repeatedly told the same thing and I was placed on hold and never came back to the phone. I feel it was poor business. The motor is now being put on the body soo it still remains to be seen how well it will run. I DO NOT recommend cycle solutions to anyone if you want your bike back in a timely manner. Very disappointed in the owner and his help..... I will NEVER take anything back to them not even my child's bicycle.
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July 2022 by Brian Adams
Dropped my bike off here in March, was told 2 weeks to look at it, called every two weeks, until I had to pick it up in June, 11 weeks later and was never looked at. I am fine if I was told 3 months when I dropped it off, but to keep telling me 2 weeks, next week and never look at my bike was not acceptable. I hear he is a great mechanic but would not recommend to anyone because of the service. They were always polite, but being lied to for 3 months is not acceptable for any business.
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April 2022 by Nicholas Moon
I had a real great experience here today, dropped my bike off to have the tire I already had put on, had it back by the end of the day. Coming from out of town I was glad it all worked out. They even cleaned my kickstand mechanism without being asked, freaked me out how well it worked.I will say that they are busy and it was hard to get a call back to get in, but since I showed up and dropped it off without an appointment and had it back by the end of the day I’m a very happy customer. Since there are no bike shops in Charlottesville every bike shop near has been busy for the start of season. Give them a shot! Really happy with the work
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November 2021 by Jesse Crosson
Great knowledge, great service, good prices. My go-to for maintenance and service.
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September 2021 by Anthony Gilbert Wells
In and out
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August 2021 by Joe B.
Ok so I was praying that this would be a shop I could use because of suck horrible experiences I've had at literally most of the shops around my area. This story starts just last week I call about having some tires and tubes installed either on or off the bike the first gentleman I spoke with was totally great said we can help you I say cool I will have the tires by Wednesday next week and I'll call to schedule the appointment. I got the tires and tubes today Wednesday just like I said before, well I call today at about 1230 and spoke to "Jerry" what a delightful human being I say the exact same thing I said last week and shame on me for not saving the name of the first person that's my fault but I'm in a pinch and was excited to get help. Continuing now jerry says and while giggling like I'm stupid that yea right we are too busy to get u in while you wait or otherwise we don't do that and you will have to wait until we have an open spot we are slammed and just as rude as he can be. What I don't understand is why do you act like you are the god of motorcycle repair and laughing like my problem is funny I will make sure every person I know deals with the cycle center in culpeper I call them for the first time and guess what my bike can come in tomorrow and be done tomorrow thanks jerry you lost your shop money and I can guess it's not the first time. If anyone out there knows a good bike shop near Louisa VA please let me know
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July 2021 by Michelle Jante
In March 2020 we drove from Pa to pick up a 04 Harley Electra Glide our son purchased from Cycle Solutions. We were told the bike was in great running condition, My husband took it for a quick ride and all seemed good. The owner gave us $400.00 of the asking price back which we thought was awesome.... little did we know..We got her home, our son started her up... all was great until she warmed up... then the grease they packed the lifters with to keep it quiet liquefied and the lifters started making a very loud banging noise... long story short... we were lied to concerning the condition of the bike! 3 months and another $2500.00 later our mechanic was able to replace and rebuild all the damaged parts.Very Disappointed With The Dishonesty from this company!!Be Careful Who You Do Business With!
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June 2021 by Roy Moubray
Good people, always good service
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May 2021 by Perry M.
Jerry has changed front and rear tires along with a few other misc. items for my 2019 Harley Davidson Street Glide. Service is always great and prices affordable. I won't take my bike anywhere else.
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April 2021 by Bobby Jenkins
Don't waste your time. Went to schedule appointment to have tires installed. Was told they would take my number and call if an opening ever came up because installing tires is a "back burner job. That's just how it is" no buddy I've already scheduled elsewhere with a shop thats more than happy to recieve my business. And your shop will never get business from me....that's just how it is
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October 2020 by Bob Fabrizi
Top Notch
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September 2020 by mac cosner
Great motorcycle shop! Jerry and his guys do a great job.
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July 2020 by Woody Fincham, SRA
I have tried to give this business my business for several weeks. I've called twice and left messages, and my office assistant called today to try to get me on the books. They finally answered the phone when she called, but apparently they were perturbed that she bothered to call them at all.