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December 2023 by J.S. Schiess
Hard working dedicated staff!Over worked and under paid.
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October 2023 by Justin Harrison
Both last 2 packages I had out for delivery they didn't attempt to deliver it because I guess it was raining a bit and they had to get out and drop my packages off. This second time it was barely even sprinkling and the woman pulled up when I looked out the window so I got my shoes on and walked out to get the package only to see her drive off and wasn't even at my mailbox for a couple of seconds with a note already ready to go and I know it should have taken longer to write the note out bc I was already at my door waiting for the package and took me 1 second to slide my shoes on only to walk out and see her drive off. My drive way pulls right up to my front porch.
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August 2023 by Greg Bathwater
They come down the non country drive way for all my neighbors but take all my packages back to the post office. Then you go inside and see how gross they are and don't care at all ? I'm getting their boss involved and it's taking a while lol. people out here that dont have jobs, ARE actually willing to work. These people would be fired x10 anywhere else
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December 2022 by Dustin Desch
These guys make it almost impossible to lodge a complaint, so I will do it publicly.Goochland resident here--After our recent mail lady retired last summer, we started getting mixed mail, some from the next door neighbor, some from the neighbor a few doors down.I am commenting today as this has now happened for the 5th time, and at first the new mail person would drive back and fix the issue, but now it seems they've given up on that.I know this time of the year is hectic, but this can put someone at risk of unknowingly committing a federal offense. Did I get all my mail? How would I ever know? If anything goes missing, I will be holding USPS completely liable. This needs to be fixed immediately.
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December 2022 by pamm bryant
They are lazy! I am not getting my packages delivered. They say they have attempted to deliver them but at 8 am I know they have not.
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July 2022 by Kerrii Kakes
A post office that doesnt have plain labels??? They only have priority labels. How does a post office not have the basic essentials for shipping things!????
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April 2021 by JD MAC
We just got ANOTHER late fee from our credit card company b/c they didn't receive our payment!! We sent them 18 days b/f they were due!!They told me a LOT of payments have been late all over the US because of the post offices!! How does UPS, Fed-Ex and Amazon do it when the post office can't?
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June 2020 by Maria T.
Good things come in small packages! This small post office packs a punch! Great selection of stamps, I got 6 different designs! They had a nice amount of shipping supplies and greeting cards. It was clean as a whistle and the clerk was so nice and helpful! When I complimented her on her sunny disposition, she said, "I try to be positive, I love my job!" Wow! If you live in Goochland, I hope you appreciate what a lovely little post office you have! I did!! My stamp of approval!!
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May 2020 by B College
There is a thief in the Goochland County, VA mail delivery system. A few weeks ago, I sent a gift card to my mother and it was stolen. She received the birthday card but the actual gift card worth $45 was stolen (Olive Garden gift card). When she received it, the card was opened and the flap was tucked in (I had carefully taped it closed) and the card was missing. It took 4 days for her to receive the card. When she received it, it did not have a postmark on it. This is the 2nd time this has happened. I am filing a police report as it is impossible to get a hold of anyone in the post office to report the matter.
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April 2020 by John Phifer
Horrible service, for months now our packages have NOT been delivered. Sometimes we get notes saying that there was not a secure location to leave the package and other times we don’t, but I have security cameras covering 360 degrees around my house, not once has the mail carrier even pulled in my driveway. I have missed many hours from work because I have to go into the post office and deal with these rude people to get my packages. They are unprofessional, rude, and I wish they would all be fired. Extremely poor representation of the United States Postal Service.
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June 2019 by Andi Dixon
I've had a small online business and shipped packages through this post office regularly. The staff has always been helpful and friendly.
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April 2019 by Hamid Mortazavipour
I was working here . The last manager Monica Eaton was harsh.
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October 2018 by Kaitlyn Gotto
Poor service. I had a package that I paid for 2 day shipping. It should have been delivered September 25th. When I called the post office and asked where it was I was informed that they did not know that the carry that was supposed to deliver it was all for the day. But they would call the carrier that was on I waited 30 minutes called back. And was told again that they hadn't spoken to them but there was a package on the truck for delivery today but they did not know if it was the package that I was looking for. The person answering the phone was extremely rude and instead of being helpful and understanding she was snapping and having an attitude.
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June 2016 by Dana R. Thomas
Small well run post office.
