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February 2024 by Tina K.
The pharmacist, Ike, was extremely helpful and courteous to me. This pharmacy had the one medication that no other pharmacy had in stock. Ike was wonderful and kept me informed about what the doctor had called in and he personally called me to let me know that my prescription was ready for pick up. If Ike had not been working on Christmas Eve, I doubt I would have gotten my medication on time. Thank you Ike for going above and beyond to ensure that I received my medication.
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January 2024 by Val
This is an older store but they are usually stocked and the staff are all very friendly. They have nice holiday sales.
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December 2023 by Eden Blaylock
They are always kind. I’m grateful for this small town store & pharmacy.
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October 2023 by Kallie Blake
Update: i came back almost 24 hours later and prescription still not ready!! REALLY???? I can't say that I have ever dealt with such a pharmacy with so little compassion.HORRIBLE Customer Service. We are from out of town. We went in to get a prescription filled from an urgent care. After waiting in line forever, we were asked for date of birth...so I gave it to the man. He couldn't find anything. My husband gave him the papers from the urgent care and he finally realized the DOB was wrong. He treated us like we did something wrong. Just had an attitude like we were stupid because we gave the wrong DOB and he kept saying, you gave wrong DOB. How were we supposed to know the urgent care typed it in wrong???? Then he told us it wasn't ready and it would be atleast 2 hours!!! He told the couple before us 45 mins. Horrible, horrible, horrible experience.
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October 2023 by L B
Worst flu vaccination experience ever! The pharmacist administered it and I have never in my life! Pblack and blue. 3 weeks later my shoulder still hurts, aches all the time . It may Possibly be SIRVA! ! Happens when shots are administered incorrectly. Stay away from this place. Had to give a star to submit it is not because it was deserving of one.
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October 2023 by Beth Vrooman
Store is ok. People nice.Pharmacy sucks since merge with Hodges' pharmacy and been getting worse.
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October 2023 by Jessica Dol
You can never get the pharmacy on the phone anymore, I have waited to write anything since I know they have new people but this is ridiculous and it's been long enough. Make sure you call your doctor's office to beg them to get in contact with this pharmacy for you to check on your medications to see if they're ready since no one here will ever pick up. the website tells you to call them but they don't care or their phone line needs serious work.
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October 2023 by Rachael Mitchell
If you love the sound of a ringing phone that will never be answered and prescriptions that are never filled on time, then this is the store for you!
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July 2023 by Anthony
Well every time I go ether the script is not ready or they never received it from the doctor they tell me but on the other hand they do try and get my stuff done for me when I'm there I know people don't like to wait but things happen and I'm pashinte and some of the employees have good attitudes and do there best to help the customer.
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May 2023 by Kevin Black
All New STAFF - Great Customer service, Store was Clean & and shelf's fully stocked !!! New store Manager is Great and Declarated Veteran. !!! Shift Manager - Brian is a big teddy Bear - But S/A , Kevin is my Favorite - Best customer service I've received is months !!! Store made great Impression on me since new Management took over !!!
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February 2023 by Timothy Guill
The pharmacy is severely understaffed and has been every since another local pharmacy closed its doors. I am strongly considering going to another pharmacy!! The line often has 10-15 people in line.Update: Tried calling the 800 number that Rite Aid said I should call in response to my review abvove. Unfortunately, I could not get anyone on the phone...nothing but piano playing!! Also tried the website Rite Aid said I should visit. They just wanted me to repeat my information and message. There was also a chat box, but that was also worthless. Going to call my local Rite Aid in a few minutes to see if they can be bothered to answer the phone.....
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December 2022 by K8linear
I've been trying to call for three days to discuss a prescription refill. No answer. Finally a human answered todayand said the floating pharmacist doesn't allow the phone to be answered. The other RA in town couldn't get my inhaler, FOR BREATHING, for three days. The tech was helpful once I went in person, though I had to travel 30 miles. But this was a multi-day process that didn't need to be so difficult.
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December 2022 by Yumi Keeler (Yumiyo)
Had to visit three times in one months time, and each time there is a line to get the meds of over 40mins. Two of those time they didn't have meds ready after have the prescription for over 24hrs. The last time waiting over 50mins after waiting in line to talk to them in 30.Also location is run down, and just gross to walk though. It should be remolded to have a larger Pharmacy if they are unable to provide time services to people, and to clean up how old everything is. Fast food restaurants are cleaner that is.
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December 2022 by Jared Martin
Pharmacy is terrible! Tried switching from the hayes store hoping this would be better but boy was I wrong. Been trying to call the pharmacy for days and no one answers. My prescription was sent there Friday at 930am and it’s Sunday at 1045 and it’s still not filled. Wife is up there waiting in store to get it filled, completely unacceptable. This is the type of service both rite aids offer here in Gloucester might as well just close them.
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December 2022 by Michael Dickon
Worst pharmacy ive had to deal with in the last 20 years. Consistently lose prescriptions, huge slow lines, never pulls medication until a customer shows up. They only let you refill 3 days before running out of medication and when you walk in completely out of medication they inform you there is a problem filling it and so you run out. Their excuse is that they are under staffed, hire more people at a higher wage or stop accepting new rx customers.Finally fed up I tried to switch to a new pharmacy but I cant because they will not answer their phone for the last five days to release my prescriptions to my new pharmacy..so once again out of medication. Avoid this place at all costs.
