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October 2024 by DO1955
Very helpful and knowledgeable staff. Would gladly shop there again.
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October 2024 by Eric Branch
Had the best experience mattress shopping/ buying today thanks to Austin M.
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October 2024 by Gregory Sawyers
The staff was great and very helpful. Very attentive. Was disappointed that what I wanted was not available at that time. Then the alternative for what I wanted, that was not available at that time either. I realize space is a commodity some stores don’t have, but I think not having any of the products that I purchased in the store isn’t a good thing.
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October 2024 by Bailey Peddy
Our experience was wonderful. The salesman, David was professional, honest, patient, knowledgeable and most importantly NOT pushy. We shopped around at a few stores before deciding to purchase from Mattress Firm and he was the deciding factor for us. We plan to return in the future.
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October 2024 by Kimberly Hash
Helpful and quick. Was in and out in 30min. Got exactly what I went in for.
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September 2024 by Debbie Price-Jolly
Brian was super helpful and very knowledgeable. Awesome customer service
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September 2024 by Rachel Dickerson
Austin M. went above and beyond. I wish I could give him 100 stars. Austin was very knowledgeable and extremely charismatic.
I showed up today at about 11 with my sister. We shopped for about an hour while Austin went over the different types and name brands. I told him I would come back with my husband tomorrow.
We ended up returning at 430 and thankfully Austin was still there. He even remembered my name and my husbands. We purchased 2 mattress with Austin. He is definitely a salesman I didn’t mind following us around.
You should count your lucky stars to have Austin M. at your company.
Thanks Austin!!!!
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September 2024 by Lisa Brooks
David and Austin gave my husband and me friendly and professional service. David greeted us as soon as we entered the store. He asked us what we wanted in our mattress and showed us the specific mattresses that would fit our needs. Austin explained the delivery process and both gentlemen answered all of our questions. We were very pleased with our experience at Mattress Firm in Gloucester!
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September 2024 by David Gill
Brian was an awesome associate, very knowledgeable with everything related to Mattresses
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September 2024 by craig nuckles
Staff was by friendly and helpful. They had good product knowledge. The product was pricey, but if it works as anticipated I’ll be satisfied.
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August 2024 by Antoinette Stokes
Brian Koch was very helpful today. I look forward to my new pillow!
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July 2024 by Katie Lankey
Kristopher was excellent. Very informative, personable, friendly and knew the business. We needed the time and all of our questions were answered.
Thank you for helping us. Everything fell in place and we didn't have to extend our mattress shopping. Thank you so much.
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July 2024 by Mary Wheeler
David was outstanding in all aspects of customer service. Efficient knowledgeable and friendly
Great experience
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July 2024 by Stephanie Jackson
We went in to just look, however, David’s exceptional ability to make sure we get what best suited our needs and his passion to make sure we were comfortable allowed us the opportunity to purchase. David is not a salesman that is just out for commission, he is a compassionate associate willing to go above and beyond to exceed the expectations of his customers.
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July 2024 by William Green
DEFINITELY get your mattress here! Chris was amazing and gave us some wonderful options, and was working the whole time to make sure we got something that we loved. Best prices AND best options in town!