Tried to buy a 2024 vehicle. Went to the car lot told them what we wanted...I called 2 times. Never received any replies . Spoke to Ella and Tyler ,not a word from them. Ended up buying elsewhere. Poor customer service/ no customer service.
August 2023
We have purchased 2 gently used vehicles from Ken Houtz Chevrolet Buick and we will be back! No pressure, up front pricing, fair and transparent. Jeff Hogge is a pleasure to work with, and our last salesman, Tyler Johnson, was terrific. Highly recommend this dealership.
August 2023
The overall experience was professional, helpful honest and sincere. We appreciated that the conversations around prices and trade values were accurate and straightforward from the outset. Lastly the efficiency of the paperwork presentation and signing was top notch! Ken, Ella and The Team were great. Thank you!
NEW Chevrolet and Buick Cars and Trucks. Quality Pre Owned Vehicles. Sales and Leasing. Genuine GM Factory Authorized Service. Genuine GM Parts. We provide Service, Maintenance and Repair on ALL Makes and Models. Number ONE in Tire Sales in the Middle Peninsula !! Our Factory Trained Technicians provide Quality Service at a fair price !! Ken Houtz Chevrolet Buick - Sales and Service Excellence for the Middle Peninsula and Northern Neck since 1982 !!
