Ken Houtz Chevrolet Buick is a well-regarded dealership in the Middle Peninsula and Northern Neck, known for its sales and service excellence since 1982. They offer a wide selection of new Chevrolet cars and trucks, quality pre-owned vehicles, and leasing options. The dealership prides itself on being a genuine GM factory authorized service center, providing maintenance and repair for all makes and models, as well as selling tires. Customers consistently praise the friendly and attentive service from the staff, particularly highlighting the service manager, Tina, for her warm demeanor and clear communication. Tina ensures customers feel informed and valued throughout the service process, often adding a personal touch with homemade treats. The service team is recognized for their efficiency, with quick turnaround times and outstanding repairs, making them a preferred choice for many loyal clients. Sales staff are described as courteous and knowledgeable, providing excellent assistance without being pushy. They work diligently to understand customer needs and help secure the best deals possible. Overall, Ken Houtz Chevrolet Buick delivers a welcoming and stress-free experience, making it a trusted choice for vehicle purchases and service.
This was either the second or third vehicle my family has bought from you guys and it was a superb experience. There’s not many dealerships like this one and I appreciate the effort that went into making my purchase as smooth as possible.
May 2025
Excellent service start to finish- easy to schedule and complete on time/ great job!
May 2025
Great job. Dave the Service manager is incredible. He cares about his customers
