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September 2023 by Rachel Smith
I had a great experience at the new AT&T store! The store was nice and Kyle was incredibly helpful and kind. Kyle assisted us with our new iPhones, making the whole process smooth and enjoyable! Highly recommend this store for all your tech needs!
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August 2023 by zeek meeks
Kyle was awesome ! Was having issues with my service and he got it all sorted out for me ! 10/10 would recommend coming to this location.
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August 2023 by lys nicole
I was absolutely blown away with the help that we received from Karen, she was fantastic and throughly explained everything and took her time with us. She truly has helped a family out, and couldn’t ever thank her enough. When we return, I am excited to go to her again! I would give more stars if I could.
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August 2023 by Cody Quinn
Bailey is awesome, if you ever need any help, I highly recommend his services.
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February 2023 by merle blair
Alley was very helpful & solved the problem I came in with. She was able to make my life easier & more pleasant & less frustrating! If I could give her more than 5 stars, I would. She is an asset to AT&T.
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January 2023 by Kim Parma
My husband and I stopped in to discuss some issues I was having with my phone’s SIM card. David was able to answer all of our questions and fix the SIM card issue! He was very knowledgeable and provided great customer service to us and everyone else who came in the store. Very impressed!!
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January 2023 by Shannon James
Dontray was amazing! Helped me solve my issues quickly and with a smile!!!
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December 2022 by Tony Vaught
We are very new customers for almost a week. However, coming from a reseller we were having trouble with porting two of our phones. Kyle today was a lifesaver. He took the time to dedicate to us and work to fix the issue. He was able to get it resolved and we left there very happy. If you are looking to switch to ATT or have any issues with your current phone or service I highly recommend going to see Kyle at this location. He will listen to you and take good care of you. Thanks again Kyle!
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November 2022 by Marty Hill
For days we tried unsuccessfully to port over my phone from Tracfone to ATT. No luck on line. Finally went into store and David Gill had it up and running quickly. Very knowledgeable, helpful and dedicated.
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November 2022 by Michelle Zentmyer
Easy manner. Very knowledgeable and able to communicate options clearly and concisely. Walked me through everything despite it being after he was supposed to leave. He transferred me from prepaid plan to monthly plan. Bought a phone snd accessories. He put the case on snd went through two more cases before finally getting a fit. Very patient, fun, and kind Much cheaper and better deals than Verizon. Live in a rural area and have good 5G coverage. Win-Win
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October 2022 by Jennifer Carter
I have been to several AT&T stores, and Kyle here in Gloucester gave us an A+ customer experience! He was patient, knowledgeable and went above and beyond when we were upgrading phone. He also reiterated several times to call him or come back anytime if we needed additional help or had any questions. Great hire AT&T!
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October 2022 by Tara Sinischo
David and Kyle provided amazing service. We came in to add another phone to our account and upgrade a phone. They were very informative and helpful.
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October 2022 by Enes Danis
David is amazing. He helped me out immediately and answered all of my questions efficiently. His customer service was outstanding.
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September 2022 by Jared Sousa
The employees here were fantastic, helped my wife and I deal with multiple different problems we were having. They absolutely didn't have to help as much as they did and it was greatly appreciated.
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August 2022 by Ima Hosseinzadeh
I had the most amazing experience. Kyle was amazing. They were extremely knowledgeable and made the experience very pleasant.If you’re looking for a great customer service, this is the place to go when shopping for a cell phone.
