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June 2024 by T Halstead
The Pool Store is The Only place in Gloucester if you're looking for a competent and comprehensive free assessment followed by down to earth advice and access to what you'll need to execute a plan that works every time. I won't be going anywhere else. Thank you!
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June 2024 by Ana I. Ferreira
Customer service was fantastic!
Had no idea how to get my pool open and Darren helped me step by step.
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June 2024 by Alison Ferreira
DARREN WAS AMAZING!!! He helped me with anything and everything he wrote down step by step instructions for me to open my pool and gave me a great deal on all of the chemicals i needed!!
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April 2024 by Chris & Kimberly Obranovich
These guys are awesome!! Local owners that are super helpful and friendly from the store front to pool maintenance. They'll knock out everything, but also very willing to teach you the ropes if you're a new pool owner and want to learn more on maintenance. Will shoot you straight and only sell you what you need. We've used other companies in the area, but these guys are the best we've seen. Highly recommended.
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March 2024 by Mark Esposito
My pool was open and untreated for two years before I bought the house. The water was so black I had to hire a diver to find the and clear the main drain. The Pool Store (David) cleared it in less than a day. It’s been great ever since.
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August 2023 by DalaiMarshak
This business is an impressive operation. Kyle, the shop technician helped me troubleshoot problems with my salt cell over the phone. And he repaired our Dolphin robot. We had a service call with John who proved to be knowledgeable and thorough, leaving our pool pristine and us positioned to perform follow on maintenance. Also, Shannon has always been courteous in helping get us the expertise needed. I know these folks are busy, and I’m glad to be a customer.
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August 2023 by D L (Hex92)
Only game in town if you want a full service pool store. They test your water for free and sell everything you need to balance it. Their pool shock is sold at very reasonable prices.
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June 2023 by William Olson (Dingo)
Good business.
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June 2023 by Jeff Chamberlain
Pool Store repaired our pool steps and installed a new filter/pump system. Reasonably priced and great work. Will be back next time I need pool service.
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May 2023 by Eric Kean
Gary is fantastic. He really knows his stuff, and always does what is in the customer’s best interest. Gary and The Pool Store are also very reliable…not something we too much of these days.
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May 2023 by Q S
Much better than another local pool service I had used for 5 years. Switched to The Pool Store 6 years ago because I was not happy with previous one. I am very happy with the service provided by The Pool Store.
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May 2023 by Joseph Siemiatkowski
Outstanding service and very knowledgeable. Pool looks great.
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December 2022 by John Mattis
I had a problem with my hot tub. The service tech was going to be a few weeks before he could get to it. They were very kind and helped me diagnose the problem over the phone. I will definitely use them next time
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December 2022 by GrantandJennifer
Local and knowledgeable. They are more than happy to assist in helping with technical issues!
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July 2022 by Billy Simmons
OMG!!!! ALL of the guys that work here are over the top FANTASTIC!!!! There price may be a few $higher than big chain stores BUT there stuff works WAY BETTER!!! only place I will ever go