-
August 2024 by Tiffany Johnson
I got a police tow after getting into an accident. When they towed the car away there was body damage above the wheel, but when I got it back the wheel had been lodged further under the bumper, and the door on that side no longer works. I wish I could post a picture of right before they towed it and after I got it back. Do not use this company unless you want to pay over $300 and get your car in worse shape.
-
August 2024 by Arthur Wolz
Good place to have your car serviced. And the staff are knowledgeable and kind. They stand by their work.
-
August 2024 by Jonathan Farner
Over priced. Don't bother even trying to deal with them. They take advantage of women
-
July 2024 by Kimberly Lotierzo
This was my second visit to Macs, and both visit’s were very good. I’ve found my new car care station. Prices are fair and employees are all very personable. I would highly recommend them!
-
July 2024 by Tami Nunn
My family and I have trust in Mac’s we have been customers for 20 years! Thank you for the great service I received today!
-
July 2024 by lela butler
I will only go here for car maintenance from now on. The office/waiting area was clean and comfortable. The employees there were very respectful and efficient. I was in and out for an inspection in less than 30 minutes!
-
July 2024 by Robert Lender
I ended up with a flat tire on Friday night (6/7/24). Apparently I rolled over a large bolt somewhere and it punctured my tire. I started losing air quickly. AAA left me stranded on the side of the road for over 4 hours. They initially contacted Matt McQuillen of Mac's Automotive Repair and Towing but he was out on two calls earlier that night. AAA was not able to find anyone to change my tire (I have had my shoulder replaced and was unable to do it myself).
After several hours, I finally got through to a manager at AAA who took over my call personally. After making some additional calls, he was able to reach Matt, who was on his way home after his earlier calls. This was about 8:00 p.m. at night. Matt agreed to come out and change my tire for me with no muss, no fuss.
Not only did the AAA manager call me and tell me that Matt was on his way and would be there in less than 30 minutes, Matt then called me himself and told me he was on his way to pick up his truck and would be right there.
Less than 20 minutes later, Matt showed up and got right to work. He was professional, efficient and could not have been a nicer guy (all this after having already been out on calls that night - I know he had to have been dog tired, but you would never have known it by the way he dealt with me). After only a short while, he had my punctured tire in the bed and my spare mounted on the truck and I was on my way.
Matt gave me his card and told me I could call him directly if I needed his services in the future. THAT is customer service!
AAA may have let me down that night, but Matt and Mac's Automotive did not!
-
July 2024 by Michael Scott
Great mechanics great customer service reasonable prices top quality repairs what more could you ask for oh and very prompt service.
-
July 2024 by Karen DeAngelis
Great service. Knowledgeable and kind.
-
June 2024 by kenneth lisi
Hannah is very helpful and always smiling. Got it done quicker than I thought. A/C works great now and price was fair.
-
June 2024 by Christie Arntz
Lady that checked us out was very nice!! Service was fast. Will definitely go back!!
-
June 2024 by Tom Leitch
Mac's completed my state vehicle inspection today. The service was fast and inexpensive.
-
June 2024 by Kariann Sayers
Mac's is fast, friendly and downright affordable. I had to have my truck towed and the lady who answered was very friendly. And the truck showed up within minutes. I was videoing the whole thing being pulled up onto a truck, so my 10 year old could see how cool it was. The driver noticed and told me to go ahead and bring my kid by to check out the trucks. Thats how friendly they are. Fast and efficient for sure.
Very satisfied customer.
-
June 2024 by Bill Walton
Friendly service and helpful mechanics.
-
June 2024 by Linda Diedrich
unfortunately tire could not be "plugged" so new tire necessary. tire obtained and installed timely and couteously. great service
