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August 2024 by Priscilla jones
Went in to get chicks, the girl up front called in for help from the back. Whoever was in the back never showed up and we waited about half a hour however Rich came up and asked us if we needed help and we told him we had been waiting for about half a hour and he immediately got us our chicks and even let us pick out which ones which made my daughter so happy. Great customer service from him
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February 2024 by Carol Kalvelage-Bohn
Great store. Love the pet friendly atmosphere And found our new Dog Wash!
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November 2023 by Jamie Surface
I’m kinda ticked off the we purchased a fairly big ticket item that went on sale the next week and they wouldn’t refund the difference in price. Guess I’m just used to businesses that are more focused on keeping treating their customers good instead of just selling stuff. We’ve changed our purchasing decisions to a retailer that’s more focused on what’s fair. We now drive by TSC to spend our hard earned money elsewhere. It’s not really about the money, it’s the mindset.
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August 2023 by Elizabeth Hirner
Helpful staff and the merchandise I wanted
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August 2023 by Herb herb Anderson
Very helpful good service !
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July 2023 by Jessica “RubberDucky01” B
Friendly staff, clean well stocked store.
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July 2023 by J “RubberDucky01” B
Friendly staff, clean well stocked store.
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June 2023 by Aiyana Persinger
Usually very friendly and helpful but I have to knock a star because they don’t have very clear communication. Store hours on Google are not the same as what is posted on the door, and shockingly the Google hours seem to be the most accurate ones.And then the pet wash hours online and on the app say open until the store closes; obviously I wouldn’t want to show up at 8:59 and hold everyone up, but I keep getting mixed messages. Twice we’ve shown up at 8:00 and the first time it was fine, and they even sold another pet wash after us. The second time they had to radio to the back if it was okay to sell a pet wash at 8, and then at 8:30 one of the staff members came to tell us we needed to finish up (we were done anyways, but still). Then last night we showed up at 7, since I had the idea that 8 was too late, and the lady at the register sold us the pet wash, but a male worker came up while we were waiting for the person in there to finish and told us he had to “check if it’s okay” because they usually close the pet wash at 7. For context, all of these nights they were closing at 9:00, and when the employee approached us after we bought the wash it was only 7:05. Not sure why they can’t just post some consistent hours, I’m not trying to hold anyone up, I’m just trying to wash my dog.
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May 2023 by Debi Walters
We have been going to all of the tractor supplies in our area recently to see if we could find a hat that we had bought some time ago and subsequently have lost. It was Orange camo that said tractor supply. My husband really would like to have it back but we cannot find where he lost his or where to buy a new one. If you can find us one that would be great.
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May 2023 by DAN&MICHELE PHELPS
Customer service is always good here. My complaint is about the upkeep of the ducklings when they are there for the season. They are ALWAYS out of water,their food is covered with wood chips and their pine bedding is so wet and compacted it has turned into a wet solid mess. Each new batch its the same lack of care and they are shivering and too many to a pen. I bring it to an employees attention every time I am in there ( several times a week) ...get creative with the waterer so they cant spill it..even though its their natural instinct to do so. There should be one employee committed to the care of the poultry round the clock so their needs are met and it does not get so so bad. Or better yet stop ordering so many at a time. Not maintaining these animals in a healthy happy manner means your selling damaged goods. I honestly cant see this anymore so I will shop in Yorktown
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March 2023 by danielle patterson
What great customer service they have. We talked to Diane last fall about needing another pecan tree, she took our name . 5 months layer, she called to let us know the store had received one. She made us feel that we were important customers. What a memory. I highly recommend this store. They are the best. They are assets to the store and community, too.
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September 2022 by Bobbie Marshall
always good place to shop for your pets needs and many other things.
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August 2022 by Liz / Brooke Marshall/ Selmer
Absolutely every employee I saw made sure to welcome and chatted during my visit today. Everyone was helpful and friendly! It made my day! They even called a thank you when I returned the cart! Wish I could give more than 5 stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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August 2022 by D F
The staff is always welcoming and knowledgeable, plus the bird and squirrel food is reasonably priced.
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August 2022 by Dino B
Love shopping here and the customer service is always great.
