-
May 2024 by Larry Shoemaker
Fair prices good store
-
May 2023 by Stan Garnett
Staff was very helpful and knowledgeable about what I needed
-
May 2023 by James Kelly
My experience there was enjoyable
-
May 2023 by steve rosenberg
Nice service..
-
April 2023 by Crystal M
Great place, very friendly and helpful staff. Only reason I can't give it a 5 is cause they constantly don't have something from my list in stock when I go.
-
March 2023 by Kevin C.
Hi thank you, Guys, for helping with my Oder Sunday I had good customer service Sunday I let people know to go to West Marnie you guys rock my go-to boat store from now on thank you again Mr. Kevin
-
January 2023 by V Maitland
The staff were so helpful answering my questions about life vests! Very knowledgeable and super nice!
-
January 2023 by Ben Wright
Staff was helpful. Needed to return something that was misprinted on my part and they took care of it. Much appreciated.
-
October 2022 by Adan Paniagua
Great store friendly staff and service and ready for fishing ? ?
-
October 2022 by M Mohammed
Friendly staff and very knowledgeable.
-
June 2022 by Capt Perry
Worth the trip to the store. They are well stocked with quality and promotional boat stuff. I found a 1" brass thru hull, a hard to find electrical buss bar, and a fitting for my outboard fuel tank. Helpful folks working there.
-
June 2022 by Lennart Stromberg
Looking for a GPS and depth finder and got one for a great price suggested by the store manager. Always helpful and knowledgeable.All my boating stuff comes from West Marine
-
April 2022 by James Hartsock (CONT)
Zero customer service.I have been dealing with the Richmond Va store since they opened a few decades ago, but no more.I am a "buy local" kind of guy and I am willing to pay a bit of a premium to do so, but if no customer service is provided for that premium then it's off to Amazon I go.
-
May 2021 by Thomas Mark
Hate buying parts here for my boat . Things that are not in stock and order , the customer has to pay shipping cost. Mim$10.00For a eleven dollar part.
-
April 2021 by Tiffany King
We drove an hour to look at thru hull fittings that they had hardly none of. We asked if they could order any the kid working behind the counter took over 40mins trying to look stuff up. Then he asks for our name and number and said he would call us. With pricing and when it would delivered THAT NEVER HAPPENED. On top of that there were signs saying they take precautions for the virus. There was over 10 people in the store. Also being such a trying time and to go in the public In the first place is enough said but not being helpful is even worst.P.S.This place is for the yuppies and sail boats I will never shop here again. Staff is not good in following up with you. I assume if you dont act and look rich they do not care.
