10AM - 3:30PM
9962 Brook Rd, Glen Allen
Shipping Centers
“When I came into the UPS store, they were ready and able to receive my return with ease and promptness. There were no waiting. I was waited on with good customer service!”
“I recently visited the UPS store in Richmond. Upon entering the store, noticed a que, what came shortly apparent to me was the quality, and calming professional manner in which Paul, dealt with each individual patron. As Paul was the only postal person at that time, he offer apologies, and reassurance it shouldn't take very long, and he was right! Paul, even took time to take care of a elderly patron whom appeared to be a frequent customer. The professionalism that Paul exhibited is very rare in my opinion, for that reason I made it my business to put pen to paper and let his supervisor know how satisfied I was with his excellet customer service.”
“The customer service at this location is absolutely unmatched! The store manager specifically helped us get our needed prints for a Sweet 16 that could've gone ary with this last minute need! I would absolutely do business here again!”
“I've been a box holder here for years. I do not have anything delivered to our physical address anymore. It's comforting that my mail and packages are safe and dry rather than sitting on my porch in the weather or free for porch pirates to grab. Hervie and his crew are always super helpful and friendly.”
“There’s not much to say other than they got the job done correctly. Normally I use UPS but decided to try this FedEx location to ship some documents. It was almost the same price as the post office but with much more certainty that the package would arrive as promised.”
“They have what you need when you need it. The inside of this location could benefit from better organization, but that's just a visual observation. The staff is friendly and helped me with the services I needed.”