Ross Dress for Less offers a wide selection of brands and the latest fashions for family and home at discounted prices, typically 20% to 60% off department store prices. Customers appreciate the variety of items, including dresses, shoes, and handbags, and many have had positive experiences with their purchases. However, some shoppers find the stock to be low and inconsistent, with a desire for more organization and choices. While returns are generally hassle-free, the store's merchandise credit system could be improved. Overall, Ross remains a popular destination for bargain hunters, with hopes for an expanded men's section in the future.