Pet Facilities in Glen Allen
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Pet Facilities in Glen Allen
Pet Stores & Supplies
PetSmart
9870 Brook Rd, Glen AllenThere was a small issue in which they not only corrected but went above and beyond to reconcile the situation. The customer service here is more then enough to keep me coming back, it truly was an experience that showed off the capability of hospitality in a place in which you don't really expect it.
- Good46 Reviews4.1
Pet Care
Pouncey Tract Veterinary Hospital
5450 Pouncey Tract Rd, Glen AllenI’ve used Pouncey Tract for over 20 years. I wouldn’t trust my babies with any other vet but Dr Z. He cares as if they are his own. I trust his other vets as well. Everyone there cares so much.
- Superb91 Reviews4.9
Springfield Veterinary Center
4416 Springfield Rd, Glen AllenOur dogs have been patients here for about a year. I appreciate everything about this practicing including kindness of the staff and ease of getting appointments scheduled. Our dogs see Dr. Shaw. He is very compassionate, knowledgeable, and kind. Putting one of our dogs down was one the hardest things that we’ve ever had to do. Dr. Shaw was so supportive during the entire process.
- Superb69 Reviews4.9
Glen Allen Animal Hospital
10222 Staples Mill Rd, Glen AllenLove the doctor i see there for my hamster. Very polite staff, clean reception area and exam rooms. They are always accommodating to my schedule for appointments
- Superb49 Reviews4.8
Short Pump Animal Hospital
4730 Pouncey Tract Rd, Glen AllenExcellent care for my senior dog, and someone from the office followed up with me 3 times to make sure my dog felt better. The vaccines made him very sore.
- Superb74 Reviews4.7
Shady Grove Animal Clinic
11399 Nuckols Rd, Glen AllenNot sure why it has taken me this long to write this review, since we luckily found Shady Grove Animal Clinic 12 years ago. Dr. Lucas is our main vet here, and he is very knowledgeable, patient and caring. Since we have 2 dogs with multiple medical issues, we have been cared for by every vet at the facility and they are all terrific. The entire staff is very friendly, professional and accommodating. But if you don’t believe me, ask our dog who never wants to leave this place and can’t wait to visit again!
- Superb28 Reviews4.6
Kara Kolster, DVM, DACT
4416 Springfield Rd, Glen AllenI have been going to Springfield Vet for over 22 years. So bummed Dr. Escobar retired, now soon to be Dr. Scotti. I will continue to bring my animals there, but it would be the same. These two Dr. 's very very special and kind Dr's. Excellent vets too! :(
- Good5 Reviews4.2
Pet Sitting & Training
Daisy Kennel
14152 Gordons Ln, Glen AllenStorm loves them! She is happy to be dropped off there and she is happy when I pick her up.
- Superb1 Reviews5
DogServices West
4545 Pouncey Tract Rd, Glen AllenBasil and Dunkin love to go to daycare! Staff is great and friendly. So far just positive things about DogService West!!???
- Superb9 Reviews4.4
Apple Dog Daycare, Lodging, Grooming & Training
8818 Brook Rd, Glen AllenMy dog loves Apple Dog! Great place for him to play, and they do a great job with grooming, too. Highly recommend.
- Superb13 Reviews4.4
Dude Ranch Pet Resort
11015 Dude Ranch Rd, Glen AllenThey are wonderful to my dog Augustus and very accommodating. I always feel at ease knowing he is safe, happy, and well taken care of with them. I highly recommend them. Thank you!
- Superb22 Reviews4.3
Holiday Barn Pet Resorts
3800 Mountain Rd, Glen AllenI dropped my 9-month-old GSD puppy Kratos off for day boarding today for his 3rd day at this facility. It was clear when we were walking in (even after three weeks off or so for the holidays) that he had such a great time there in the past that he was immediately comfortable and happy to be there. I've worked at daycares/boarding facilities in the past, and know how important that body language coming in can be (and how they interact with specific staff); I can safely say I wouldn't hesitate at all to leave my dog in Holiday Barn's care for day boarding with any of my dogs (I have not tried overnight boarding, training, or daycare, so cannot comment on that). Kratos loves everyone he sees and went right up to love on everyone. There are two points I would like to make though: 1. I was not aware (since he has done day boarding 2x already without it) that a play session was required for day boarding. This adds $15 to your stay **minimum** - so really, the minimum day boarding price is NOT the $26 they advertise on their website; it is $41. Nowhere does it say it's required; you can even make a day boarding reservation request on their system without one. Also, someone has to approve it before it can get approved/booked. I understand errors happen - but how this one was handled SERIOUSLY left a lot to be desired. I got a call back after successfully calling to make a standard $26 reservation (plus $4 for the frozen kong I asked for so he has a toy to play with and gets a little mental enrichment) yesterday (1/2/25) to make a reservation for today (1/3/25). It was to let me know that selecting a playtime was required. I was understandably confused and expressed that confusion; however, I was met with a little bit of an attitude and just an expression of "Well, that's always been our policy." I pointed out that it doesn't state that anywhere on the website, nor their reservation system, and continued to get short, curt responses - eventually ending with an "I'll call you back." The initial call back was at 10:44 AM, and I got a call about 20 min later at 11:01 AM. I don't think I had even gotten two sentences out before the - and I quote - "I knew you were going to be mad when I called"'s started. I was taken aback because I have worked in customer service and in the pet industry for years, and I also understand that people can have off days. What I do not understand is why you think you could/should say that to a customer you know is frustrated 4-5 TIMES IN 6 MINUTES. **Especially** when it's been an error on your end, and the fact that they are asking for an explanation is hardly unreasonable since it's suddenly become a 27% increase on what they have already paid twice. I was incredibly irritated, and it could have been solved very easily/quickly with better customer service - and no, I am not/was not looking for a discount or anything for free, just a basic explanation and not to have an attitude. 2. I walked into Holiday Barn this morning to drop Kratos off in Glen Allen as I didn't have an option besides bringing him there, and I figured I would eat the cost of the now *required* $15 dollar/ 15-minute play time, and figure out what to do going forward. It saddened me because it's tough to find a place where I am comfortable leaving my dogs, and he clearly had a good time there. He was super excited to go in and say hi to everyone. I mentioned it to the girls working there, and I was still pretty irritated from yesterday, but I tried not to show it too much because I knew it wasn't their fault, and being irritated at them for a call none of them made was ridiculous and unnecessary. I met Lindsey, who works there part-time, and she was SO lovely and took the time to not only COMPLETELY change my mood but also how I felt about Holiday Barn as a company. She assured me that there is a no-cell phones policy and that he would actually be played with the entire play session I was now required to pay for (again, I've worked
- Good72 Reviews4.1
Pet-Friendly Restaurants
Con Salsa Venezuelan Cuisine
3016 Mountain Rd, Glen AllenFinally made it to the physical location of Con Salsa. The outside is very desceiving, as it looks large. Upon entering, however, is a small space with a counter and very limited bar seating along the wall. There are some tables under a gazebo for those wanting to eat outside. Greeted by a young lady, made my order and had a very nice conversation with her as I awaited its completion. My ratings are as follows. Staff: 5 she was very nice and engaging! Cachapa: 3 taste was good, size was ok. In the middle of the road for RVA. Empanadas: 4. The texture and taste were good, but priced on the high side for RVA at $5 per. Maduros: 4 best tasting, for kind of small for $11 for 4. Parchita: 5. The best passion fruit drink in RVa at a fair price. It's in an area I seldom go through, but when I do, I will surely go back for the people and solid Venezuelan food!
- Superb181 Reviews4.9
James River Cellars Winery
11008 Washington Hwy, Glen AllenMy wife and I visited James River Winery 10/28 and we had a great wine tasting experience with Sean. If you love dry wines this place is for you! They have sweet as well but we travel a lot and JRW had a lot to taste for dries and we loved them all. We plan to enjoy the reds we bought during the Ohio winter months.
- Superb81 Reviews4.6
Rollin Eatz
11357 Nuckols Rd #2083, Glen AllenFood is absolutely delicious! My father in law, gets us the chicken sliders, burger sliders, and steak egg and cheese sliders every morning at the farmers market! So good!!
- Superb10 Reviews5
Ray’s Italian Ice & Frozen Custard
2416 Old Brick Rd, Glen AllenRay's Italian Ice is a local treasure! Their Italian ice is flavorful and refreshing, with plenty of options to choose from. The treats are delicious, portions generous, and the staff always friendly. A must-visit for a sweet pick-me-up!
- Superb40 Reviews4.5
Mama Cucina | Italian Restaurant
4028-O, Cox Rd, Glen AllenSuperb! Really enjoyed it and great family atmosphere! Good food and they have great specials and deserts!
- Superb146 Reviews4.4
Silver Diner
10890 W Broad St, Glen AllenHaven't been here in a very long time, but dropped in for lunch and had a really good experience. Our server was awesome, she was just the right amount of friendly and attentive. She spoke to us in a genuine way and wasn't the cheesy type to just tell you anything to get you to order.
I ended us having sustainable shrimp ( not sure why it is called that) but it was good, covered in old bay and it came with dries and a salad. The salad was okay, not exciting but I ate every bit of it to ensure I had something green. The fries were good until I got to 5e bottom, those ones were too salty but the star of the plate was the shrimp, they were perfectly cooked and very tasty.
I love stopping by here because they have such a large menu and you have so many great choices.
- Superb312 Reviews4.4
Intermission Beer Company
10089 Brook Rd unit a, Glen AllenService and ambiance were great! Tried a flight, really liked the Pocahoptus. Very nice!
- Good26 Reviews4
Charleys Cheesesteaks and Wings
4101 Dominion Blvd #400, Glen AllenPhilly combo is what we ordered. Everything came out super fast and fresh. Food was good. Ladies room was clean but out of toilet paper and paper towels so had to go elsewhere when we finished eating. Employees were friendly. I'd probably eat here again!
- Good95 Reviews4.2
Park Lane Tavern of RVA Short Pump
2251 Old Brick Rd, Glen AllenJaDawn seated me and my husband immediately. We enjoyed appetizers and drinks before our meal. Everything came in a timely fashion. The food was delicious. The tavern was already beaufully decorated for Christmas.
- Good115 Reviews4.2
Sedona Taphouse
5312 Wyndham Forest Dr, Glen AllenKid-friendliness: Ay platillos para niños y son muy cuidadosos con las alérgicos .
- Good163 Reviews4.2
Capital Ale House
4024 Cox Rd, Glen AllenWe had a reservation for 14 that swelled to 21, and Cassity, our amazing server, just said “I got you”. The food was great, and Cassity was fantastic. Couldn’t have asked for a better experience.
- Good183 Reviews4.2
The Beach House
4040 Cox Rd, Glen AllenTuesday, sat at the bar, had a beer and ordered food. The roasted red pepper tomato soup was absolutely delicious! My salad was perfectly done.
The shrimp was perfectly cooked, chicken ( maybe a bit too well done)
Excellent salad! Nice service, restroom needs cleaning.
I’d recommend and go back.
This was walking distance from the Hilton Garden Inn, beautiful day!!
- Good57 Reviews3.9
Other
Henrico County Police Animal Shelter
Woodman Hills Ct, Glen AllenKnowledgeable, SUPER helpful, caring staff. Clean. Affordable. Resources on how to help better care for your new fur baby.
- Good35 Reviews4.2