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September 2023 by Andrew Hopkins
Hokie and book were super helpful and communicated very well. Very clear and direct with every point in the sale process, I feel like they genuinely cared about me as a customer, I would recommend this dealership to any one of my friends and family
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August 2023 by Jovia Temple
Great Service! The entire staff was very helpful and friendly. Books helped me from the beginning to the end, he took the information I gave him and made it work out for me. It was nice having everything taken care of while I was at work, and when I got off all I had to do was signed the papers and I was all set! I am satisfied with the purchase I made and with this dealership!
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August 2023 by Kim Campbell
Everyone here was very helpful and friendly. My son was able to find the truck he had been searching for. This was his first vehicle purchase and everyone there made it a positive experience for him. We will definitely use New Millennium in the future.
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August 2023 by Scott Amstutz
Had an excellent experience beginning to end. First time I've purchased a car online without visiting. Responsiveness and attention to detail built a trust where I was comfortable buying. Highly recommend!
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August 2023 by James Hill
I am writing to express my extremedissatisfaction with the 2018 Tahoethat I recently purchased from yourcompany. I was informed that the vehiclewas well-maintained, however, it hasbeen nothing but a source of problemssince the day I took possession of it.In the past 7 months, I have had tomake significant repairs to the vehicleincluding changing tires, fixing an oilleak, repairing the AC, and replacing thetransmission. The transmission alonecost over $6,000. 1 am appalled by thequality of the vehicle and the lack ofsupport that I have received from yourcompany. I would strongly advise othersagainst purchasing a vehicle from yourcompany.
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June 2023 by Iesha Parrish
FANTASTIC EXPERIENCE!Professional, Accommodating, They keep you informed every step of the way. If you stop by, you will leave with a vehicle! Honest people! Honest business!.. Hokie, Books, Tim...Thank you. My car is perfect!
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May 2023 by Jake Zicafoose
I bought a 2013 Ford Escape 12/28 by 1/3 the check engine light came on, $190 to fix the transmission hose that was leaking, 2 months later I broke down 2 times a week apart, now the car needs a brand new transmission. I have tried contacting them several times about the 3 “We Owe You” s that were written up and haven’t heard anything back. When bringing up my concerns I was only told to contact the warranty company, I wasn’t even offered any type of solution or what can we do to help. I feel like I was sold a lemon with the knowledge of them knowing this car had issues. I will never purchase another vehicle from them.
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April 2023 by Anthony Beavers
Tim and Book are excellent. Because of the great customer service over the phone I drove more than 50 miles just to make a deal with them. They worked hard for the perfect deal for me and my family. We felt welcome and appreciate when we walked in the door. Wonderful experience in buying a vehicle. I will recommend everyone to them and I will be purchasing again in the future with these guys. Thank you
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April 2023 by Rhonda Riley
Found them while car shopping with my daughter and I can’t say enough how amazing these guys are!!! They went above and beyond for her! From the moment we walked in Hokie had everything lined up and ready to go! All of the guys were friendly which let us know we were in good hands.They answered all of our questions and was patient with us. Book was amazing! Got us through the financing. The process was painless. Will recommend!
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April 2023 by Robin Cale
Book and his staff were amazing from start to finish. They were personable and very knowledgeable. Book fought for what he knew I deserved and I walked away with my dream car. They weren’t pushy at all and I felt very comfortable purchasing from them. Will definitely refer to them in the future!!!!
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February 2023 by Yuko A
My experience had me in and out of the office within 45 minutes, including the test drive! I put in an application online Wednesday morning for a car and by Thursday I was driving away with it! Mr. Book is excellent to work with. When I arrived the car was out front cleaned, shining, and full of gas! Signing the paperwork took no time at all because it had been prepared ahead of time. The efficiency and professionalism of the staff at New Millenium is the quintessence of excellence! I would HIGHLY recommend this establishment to anyone needing a vehicle that doesn’t want to play games at a dealership.
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February 2023 by Jason Wise
The folks at New Millennium Auto Sales are absolutely the friendliest, most knowledgeable, best group of people to buy a vehicle from in town. If you don't live near Ashland, trust me, make the trip to come see them. You won't be sorry you did. Not only did they get me a great interest rate, the vehicle was priced better than their competitor's offerings and the financing included an outstanding warranty and GAP coverage. The whole experience and process were so easy I couldn't believe it. They even had their website set up so I could see exactly what they had on the lot; make, model, mileage, features, the whole nine yards. I called ahead as a courtesy but walk-ins are just as welcome. I was able to look at vehicles and start test driving almost immediately and ended up finding something just right for me and my family's needs. When I'm in the market for another vehicle (may it be many years from now), I will definitely be shopping with New Millennium again.
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January 2023 by Adrienne Jackson
Timmy , and hisentire staff are the Best! I’ve referred at least 3 others over the years who were equally satisfied. Very reliable used vehicles
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September 2022 by Jim Davidson
We have purchased two vehicles there within the past three months and had nothing but the absolute best experience. The staff there took care of all our needs of getting the vehicles ready for purchase and we received a better than fair value for both vehicles. New Millennium also gave us a better trade-in value over two main dealerships and have made sure we were completely satisfied over a couple of hiccups after the sales with prompt communication and results. Financing was easy and quick with great rates. They will treat you right and fair and you won't be disappointed from the test drive to signing the deal.
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September 2022 by Jeremy Dixon
You have to go see “Hokie Tim” honest and fair guy. Made a purchase from him last week and he was helpful and there for all questions the whole time! Don’t forget to grab his autograph, professional ball player too!
