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October 2024 by Heather Hedge
Love the doctor i see there for my hamster. Very polite staff, clean reception area and exam rooms. They are always accommodating to my schedule for appointments
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July 2024 by Cynthia Nelson
Knowledgeable, caring, gentle, professional, and peaceful. Al was relaxed even at his first visit. He had blood drawn, not a problem. They are good ?
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July 2024 by Muriel Thomas
There aren’t enough words to say about this group of individuals—my Benjamin is a dog in for surgery and I was afraid what to expect and I called and text them and they were so nice to reply and told me I could call if I had any concerns.
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May 2024 by Scott Krone
Extraordinarily compassionate, attentive, and professional health care team. Would recommend to every pet owner.
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May 2024 by Amanda Moore
Fantastic vet practice! The whole staff from front desk to doctors are compassionate and caring...I always feel heard and my animals receive top notch care.
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May 2024 by Madison Todd
The absolute best of the best vets. We drive over 45 minutes just to see them because it’s worth it! My pups are always anxious and they staff is always so kind and patient with them. We love them!
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May 2024 by Ronda B
Was my second time at this location for my dog's yearly exam, everyone was exceptionally friendly and professional. Thank you for being so sweet to my boy!
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May 2024 by Lucas Henry
A Locke Taylor place. The best in the richmond area
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March 2024 by grace regan
Amazing staff, from front desk to vet techs and veterinarians! They are so patient, friendly and knowledgeable! Will continue to return!
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March 2024 by Gayle Besosa
Emergency Dew Claw injury. Great care and great communication. Very pleased
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March 2024 by Angelica Valencia
Wonderful service and staff!
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March 2024 by Nicole P.
Brought my rabbit here for an emergency. She wasn't eating, drinking, peeing, pooping, all while bleeding from her genitals. I was given an antibiotic and sent home. She did not receive iv fluids, pain medication and I believe there were no scans or tests run. There was no plan to give a food supplement or anything to keep her from starving to death. I called back two days later to let them know she's still not eating or drinking and to advocate for pain medication, I was dismissed about the pain medication and they said I could buy a food supplement if I would like. I go pick up the food supplement and they gave me the one for carnivores. So I had to wait until the next day to let them know, and to ask for the correct one. After all of this there was still no improvement and no urgency to treat my rabbit so I took her to a different vet. The new vet properly diagnosed her but unfortunately she went untreated for so long there was no way to save her and she had to be put down. I am beyond disappointed.
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February 2024 by Mary Garrison
Everyone is very loving and compassionate towards all the animals that come in there
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February 2024 by brian smith
Not helpful over the phone for a “non existing patient” whatsoever. If your pet needs assistance and they aren’t familiar to this place you’re basically sol.
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January 2024 by Roger Robertson
Took our Maltipoo for laser treatments and physical therapy after a hip displacement. The onsite treadmill/water tank at this location is a big plus. Extremely knowledgeable and experienced staff. Special thanks to Kim Darling for her patient, caring attention.
