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March 2024 by Angela Cosby
I went to this location on 3/11/2024 and received the best customer Service the young lady Naomie, had the best customer service skills very friendly and helpful. She explained the fax service and fees in a friendly and professional manner!
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December 2023 by Julia Chu
Unhelpful staff and clueless how things work in FedEx
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December 2023 by Joan Robinson
We had something to ship out, and the woman behind the counter was very helpful.
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August 2023 by Royce Organ
1st time at the location, n for just a drop off. Store very clean and associates were friendly and helpful. Thank you.
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July 2023 by Vera Parkinson
I would highly recommend using FedEx office for printing projects quickly with quality results. Their teams communication and professionalism has definitely left a great impression! One staff in particular (Ralph) had an attention for detail that helped make experience great enough that I felt compelled to leave a 5star review!
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May 2023 by Vasco Pontinha
Naomi is the absolute best! This was the only FedEx location that helped me out with a rush print job - and her energy,” and professionalism were outstanding! I felt more like I had a team member, as opposed to someone just providing a service. Thank you, thank you!
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April 2023 by John Moon
I ALWAYS get the very best service and solutions, amazing people! Carver F. Deserves a commendation for his wonderfully caring and helpful customer service and expertise!! I absolutely love working with him!Store: 10236 W. Broad St., Glen Allen, VA., 23060.
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March 2023 by Madison R
I tend to avoid returning items that I order because I expect it to be a difficult process. This isn’t true. My visit literally took 5 minutes and I was out. A young woman named Ari helped me out. I showed her my QR Code I received via email. She printed the label, weighed my package, and picked out a new box for me because I accidentally tore my old one! I didn’t have to do anything else and she was very efficient and helpful. I assume she is properly compensated for her great work! Thanks Ari and FedEx!!
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January 2023 by Jenna Espino
Horrible experience. Asked for a double sided print on my portfolio. They printed it single sided and refused to reprint it. Refused to admit their mistake and fought with me. Incompetent employees.
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November 2022 by Lisa Pulley
Graham has such a sweet energy and I really enjoyed working with him for my printing services!
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May 2022 by Autumn D
Deandre was amazing!!! Hope he sees this review and replies
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February 2022 by Christian D'Andrea
Alexis is just plain great. I was being helped by another agent (who was less great). While mine mussed about, I watched Alexis move around, helping two people at once. While doing this multi-tasking, Alexis added a third person to her task roster—taking extra care to help a mature lady at a personal work station figure out something online and then print a document. From afar, I could tell Alexis cared. Remember, she did this while helping two other people with their matters, as well. Finally, after my agent botched what she was working on, Alexis swooped in and saved the day for me, too, solving everything. And she did it with a smile. Society works because people like Alexis do more and go further. Thank you!
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January 2022 by Christian D.
Alexis is just plain great. I was being helped by another agent (who was less great). While mine mussed about, I watched Alexis move around, helping two people at once. While doing this multi-tasking, Alexis added a third person to her task roster--taking extra care to help a mature lady at a personal work station figure out something online and then print a document. From afar, I could tell Alexis cared. Remember, she did this while helping two other people with their matters, as well. Finally, after my agent botched what she was working on, Alexis swooped in and saved the day for me, too, solving everything. And she did it with a smile. Society works because people like Alexis do more and go further. Thank you!
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November 2021 by devaraj ramareddy
Good location,all facilities are available here.
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September 2021 by Nicole S.
If you ever thought that an almost empty store with a handful of employees walking around would assure that you would get fast service when needed, you are sorely mistaken as I learned today while visiting this FedEx. I will say, however, that once help came, they were very courteous and helpful. I just didn't appreciate being made to wait so incredibly long to get assistance.
