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10AM - 8PM
9901 Brook Rd, Glen Allen
Computers
“Super attentive and knowledgeable. Their honesty was refreshing and they even lost business because they informed me the computer was still under AppleCare. They will be the first place I go for any issues in the future and they will the first place I refer people to!”
“I’ve been here multiple times and have never had any problems getting my technological issues resolved. Sam & Leonard were extremely quick and helpful. Thank you, Experimax!”
10AM - 2PM
1925 W Cary St, Richmond
Computers
“they do fast and efficient work and it’s not so pricey if you have apple care, my only problem is that they “replaced” the glass panel on the back of my phone and the screen bc it was cracked, when they gave it back to me, my phone didn’t have any signal and they told me to just call my carrier. when i took it to my carrier, they told me they replaced the whole phone so i had to get it reactivated. i would have appreciated if they would have told me my phone got replaced.”
“Thank you so much Experimax. I am a student in my senior year of college for my B.S. in Healthcare Administration Management. I got stuck in Richmond after leaving Atlanta in 2020 to help my mom because she was sick. Every restaurant shut down so, I ended up staying because I had no job to go back to as server during Covid-19. I decided to start school and needed a laptop. I found this establishment in my freshman year and received the best customer service and advice to get up and running w classes on my laptop. I have been to several computer stores but Leonard and his team have been the BEST out of all three. Clean store, problems are solved swiftly, very organized, staff on the same page regardless of who I speak with, etc. As a consumer, I HIGHLY recommend trusting this establishment for any service needs.”
“I have done business with Computer World since 2011. Jerome and Justin are friendly and knowledgeable, willing to answer questions. On 5/21 I purchased one of their refurbished computers. I asked Justin to upgrade the hard drive to 1TB. Justin only charged for parts. Justin also performed recovery on my old computer which had crashed and recovered all info from the hard drive. He transferred my data to the refurbished computer for no charge. Hard to beat service like that. Impressive.”
“I came across RTG from their YouTube content when I was searching for a new VOIP provider at work. The content was fresh and informative, also, Prince and crew are true subject matter experts. They are accessible, knowledgeable, and presented several options, then got us a great discount from the eventual provider.Even a year after they connected us with a provider, any emails have a response quickly with good information and something I can act on, what a great company to do business with!”
“I always leave here happy. I've purchased computers, gaming systems and have had help from their awesome staff multiple times over the years. Zach goes above and beyond anytime I have questions. Thanks Ram Family!”
“Highly professional, and the staff always seem to be very knowledgeable and kind to work with. Store is easy to locate and on the main level when you walk in. Wish we had this store in Charlottesville so we wouldn’t have to drive, but it’s truly worth it to deal directly with Apple than go to another authorized dealer. You get the right information immediately instead of many “I don’t know I’ll have to look into it.” Or giving the completely wrong information or not having a concrete way of helping customers.”
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Computers
“Just spent about 30 minutes chatting with Grant at this location! He was so helpful and friendly as he helped us to navigate purchasing a “real” camera for the first time. He had tons of knowledge and made us feel really excited about our purchase. Thanks, Grant!”