Cellular Sales in Galax, VA, is a highly recommended Verizon store recognized for its excellent customer service. The staff, especially a representative named Matt Farmer, is known for being friendly, professional, and caring. Customers appreciate Matt’s willingness to help with multiple issues, from upgrading phones to resolving account problems, often going beyond online options. He takes the time to find the best deals, waive fees, and provide bill credits, making customers feel valued and satisfied. Many reviews highlight Matt’s patience, knowledge, and positive attitude, even when busy or assisting new employees. The store offers a wide range of services, including upgrading Apple iPhones, Samsung Galaxy, or Motorola devices, and shopping for accessories or Verizon services. Customers also mention the convenience of making appointments or stopping by without hassle. Overall, the Galax Verizon store provides a friendly, professional experience with staff that genuinely cares about helping customers save money and find the best solutions for their wireless needs.
JOSH - is articulate, knowledgeable beyond our questions which is A+ polite, friendly and listens in order to help client with VERIZONS products which you may not be aware are offered!!! Top Drawer Do yourself a favor. Make appointment with Josh and receive the best phone period... G.Sidden
July 2025
Matt Farmer was extremely helpful and helped me get the best deal possible. 😊
June 2025
Matt Farmer is the GO TOO ,for any customer service issues , friendly and takes care of everything and anything highly recommend!! Thanks again!!
