Mattress Firm Gainesville is dedicated to helping customers achieve their best sleep every night. The store features a team of Sleep Experts® who undergo extensive training to provide tailored solutions, including mattresses, bedding, and essentials. Customers have praised the knowledgeable staff, highlighting how helpful and friendly they are. Reviews mention specific employees who have made a positive impact during the shopping experience, answering questions and guiding customers through the various options available. The store offers a range of top brands, such as Sealy, Tempur-Pedic, and Serta, ensuring quality products at competitive prices. Many customers appreciate the quick service and delivery options, making their visits efficient and pleasant. Overall, Mattress Firm Gainesville is highly recommended for anyone in search of a new mattress, thanks to its exceptional customer service and wide selection.
Excellent customer service. We put in an online order and one of their sales reps noticed we had chosen the wrong size platform for our mattress (twin instead of twin xl). They were able to correct the issue at no cost and even fixed an error in the delivery fees to boot.
November 2025
Dorothy was wonderful to work with, very knowledgeable and helpful. We are looking forward to receiving our new mattress!
November 2025
The staff couldn't possibly be more friendly and helpful
