“Monty was very informative, and knowledgeable. He took the time to explain all the different types of mattresses. There was no pressure to buy. It was a very pleasant and informative purchase for us.”
9:30AM - 9:30PM
13221 Gateway Center Dr, Gainesville“Had to load a very cumbersome table into my little car. Weiss and Zack were SO kind, patient, and helpful! Amazing customer service and determination from these guys. Eventually, we were able to fit it in my car! Love my new table”
“Mr. Crawford explained the aspects of each mattress option, allowing us time to try several of them. He answered all of our questions knowledgeably providing us enough information to make an informed decision on our next mattress.”
10AM - 6PM
13177 Gateway Center Dr, Gainesville“My wife and I stepped into Offenbacker’s to look for a patio pitfire. Tammy met us and quickly explained the differences between the various models they had available. We had no idea what we really wanted but with Tammy’s help, we were able to come to a quick decision and made our purchase. Wish we’d had time to peruse their other products but were working under serious time constraints. Reason for another road trip.”
“It was a great experience. No pressure or someone following us around. But when we were sure what we wanted they were there and made everything easy for us to order. Very attentive and informative. Thank you.”
“I stopped by this location & it's arguably the 2nd best after Manassas West on this end of NoVA. it was fairly busy but I had a return & a price match to do. The associate, Vaughn helped me w/my complicated transaction. He was very nice. I never felt rushed. I had him stay almost 10 mins over the time he was supposed to get off. I never would've known, had I not overheard him telling his coworker that it was time for him to go as I was walking away. I also had to stop at the electronics counter. it was swarming w/people & there was only ONE associate! I believe his name is Moe. That's the real reason for the 4 stars because it was unfortunate he had to be there by himself. it was about 5 people waiting for help & once again, he didn't rush me. He helped me find what I was looking for offline & even helped me use the gift cards I had. They deserve recognition which is why I made a point to write down their names & name drop when I got the chance! other than that the location is good coming from Warrenton lol”
“I stopped by this location & it's arguably the 2nd best after Manassas West on this end of NoVA. it was fairly busy but I had a return & a price match to do. The associate, Vaughn helped me w/my complicated transaction. He was very nice. I never felt rushed. I had him stay almost 10 mins over the time he was supposed to get off. I never would've known, had I not overheard him telling his coworker that it was time for him to go as I was walking away. I also had to stop at the electronics counter. it was swarming w/people & there was only ONE associate! I believe his name is Moe. That's the real reason for the 4 stars because it was unfortunate he had to be there by himself. it was about 5 people waiting for help & once again, he didn't rush me. He helped me find what I was looking for offline & even helped me use the gift cards I had. They deserve recognition which is why I made a point to write down their names & name drop when I got the chance! other than that the location is good coming from Warrenton lol”
“The customer service and knowledge of products was exceptional. Was in nd out in no time at all and delivery date quick. Great experience and will highly recommend”