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“I was in a bind with paying my income taxes on time and Debbie Neal helped me out tremendously. She handled all the paperwork to initiate my credit union account and issued me a loan at about half the interest rate my credit cards would have charged. She even cut the checks and addressed the envelopes for mailing. All I needed to do was put stamps on them and I was DONE.”
“I like the convenience of branches being available when traveling. The employees were nice. Any time I need a new bank card, I can go into any branch and have a card printed while I wait.”
“Typically when you walk into a bank - there is a stuffy attitude and strictly business approach. Not so at this branch. I’ve been frequenting for over 5 years now and everyone is pleasant, knowledgable and ready to assist. From the moment you walk in and are greeted by the manager - you are treated like a valued client. The ladies (as of the time of this review they are all ladies working behind the counter) are always friendly and helpful and if they don’t know an answer immediately, they work hard to get you one. I highly recommend this branch and go out of my way, passing other Bank of Americas, to come here!”
9AM - 1PM
14385 Mcgraws Corner Dr, Gainesville
Banks
“Within 10 Minutes the employee had fixed a Credit Card Issue that the Member service employee on the phone could not do after 20 minutes on hold. The employee in the Branch was supurb.”
“Excellent customer service, fast & courteous. I had to get a document notarized. They didn't ask me for my bank account details, just driver's license, logged all the details and notarized the document. Very happy with the customer service.”
“These people saved my butt! I made it to this branch with only two minutes until closing and everyone was beyond friendly and welcoming. I had multiple transactions i had to do, that were imperative to making our closing date on our new family home, and Yrene was knowledgeable and efficient. Their whole team came together to complete my unusually complex document requests, and stayed past their closing time to assist me.Thank you so much! 5 star staff and service!!”
“I am giving Mukhtar 5 stars because him and a colleague were the only people FINALLY able to resolve my issue from Capital One. I had gone to another branch earlier and spoke to representatives over the phone, yet he was the ONLY person that helped and did not give me any push back for it. Others I tried practically begging and reasoning with but no luck. Thank you Mukhtar! Because of him I was able to finally secure my move to California!”
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“Arwa is an outstanding teller today. Despite the rush hour line at the lobby and the drive thru. She was able to get clients what they needed, and I was greeted with a big smile. Arwa knew what needed to be done in order to move the line quickly. She worked efficiently with quality customer service.”